Nashville International Airport (BNA) - 22 min drive
Smyrna, TN (MQY) - 36 min drive
Nashville Riverfront Station - 20 min drive
Nashville Donelson Station - 22 min drive
Free local area shuttle
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 4 min drive
Panera Bread - 2 min drive
California Pizza Kitchen - 4 min drive
Connors Steak & Seafood - 3 min drive
About this property
Hilton Franklin Cool Springs
Hilton Franklin Cool Springs puts you within a 15-minute drive of Nashville Zoo. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at HARTH, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
244 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle within 5 miles
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Free local shuttle
Local/corner shop
Pool gate
Working away
24-hour business centre
8 meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in reception
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet (surcharge)
Free local calls
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
HARTH – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 10.00 to 17.00 for adults and USD 8.00 to 12.00 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 2 November to 1 April:
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from April 01 to October 01
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin
Frequently asked questions
Does Hilton Franklin Cool Springs offer free cancellation for a full refund?
Yes, Hilton Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Franklin Cool Springs?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hilton Franklin Cool Springs?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Franklin Cool Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Franklin Cool Springs?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Franklin Cool Springs and nearby?
Hilton Franklin Cool Springs has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Franklin Cool Springs?
Yes, HARTH offers American cuisine.
Hilton Franklin Cool Springs Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Conference stay
Very nice hotel. Clean rooms, comfortable beds and courteous staff
David
David, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
John
John, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
miche
miche, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Perfect Stay
This is my 2nd time at this location and the experience was wonderful again.
Allana
Allana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Clean and comfortable
Great hotel, clean, modern and comfy beds
ELLEN
ELLEN, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 October 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Chanel
Chanel, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 October 2024
Service is lacking.
At first couldn’t find our reservation.
Multiple charges on cc that were not ours.
Lee Ann
Lee Ann, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
Chemical odor was oppressive.
There was a strong chemical odor in the hall and our room. It smelled like the component chemicals used to make fiberglass. I believe the odor was styrene. We probably should have asked for another room but we’re tired and did not.
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Great place to stay just to get away. Wonderful staff!
Linda
Linda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
I was extremely surprised this hotel was impeccable clean the service was excellent, but most of all the hotel is a beautiful hotel. Very close to shop restaurants and the Shuttle did not fail.
Haidee M
Haidee M, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Loved the hospitality! Everyone was so friendly!
Teresa
Teresa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Excellent!
quiet place.
Yanirys Abreu
Yanirys Abreu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Darren
Darren, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
It was clean, easy to check in, helpful staff.
Kathy
Kathy, 1-night family trip
Verified Travelocity guest review
6/10 Good
1 September 2024
Overall, it was just ok. It was very loud and you could hear the people in the next room. The shower was dirty and the door would not close properly. It was in a great location.