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Sowell Collection Hotel du Roi & Spa

Photo gallery for Sowell Collection Hotel du Roi & Spa

Indoor pool
View from property
Minibar, in-room safe, soundproofing, cots/infant beds
Bar (on property)
Minibar, in-room safe, soundproofing, cots/infant beds

Overview of Sowell Collection Hotel du Roi & Spa

Sowell Collection Hotel du Roi & Spa

5.0 star property
Luxury hotel in Carcassonne with spa and indoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

177 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
Map
2 Rue Des Calquieres, Carcassonne, Occitanie, 11000
Main amenities
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Lift

Room options

About this area

What's nearby

  • Heart of Carcassonne

Getting around

  • Carcassonne (CCF-Pays Cathare) - 13 min drive
  • Blagnac Airport (TLS) - 67 min drive
  • Castres (DCM-Mazamet) - 68 min drive
  • Carcassonne Station - 13 min walk
  • Couffoulens Station - 14 min drive
  • Verzeille Station - 17 min drive

Restaurants

  • Brasserie des Platanes - 5 min walk
  • Freaks Cafe & Cantine - 7 min walk
  • Le Jardin d'Ete - 5 min walk
  • Floridablanca - 4 min walk
  • Pâtisserie Bimas - 2 min walk
Map

About this property

Sowell Collection Hotel du Roi & Spa

Timezone: Europe/Paris Set in Carcassonne, on the bank of the Aude River, DoubleTree by Hilton Carcassonne has a fitness centre. Boasting a 24-hour front desk, this property also provides guests with a terrace and is 50 metres from the Vieux Pont Bridge. At the hotel, rooms are equipped with a wardrobe, a flat-screen TV and a private bathroom. Each room is equipped with a coffee machine, while some have a balcony. A buffet breakfast is served daily at the property. Guests can enjoy a drink in the hotel's garden which has views of the city. Carcassonne Town Hall is 400 metres from DoubleTree by Hilton Carcassonne. Carcassonne Airport is 4 km from the property.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 75 lb per pet)*

Internet

  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 7 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe (laptop compatible)

Special features

Spa

Elio Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12 for children

Children & extra beds

  • Cots/infant beds are available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Parking is available nearby and costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

DoubleTree Hilton Carcassonne France Hotel
DoubleTree Hilton France Hotel
DoubleTree Hilton Carcassonne France
DoubleTree Hilton France
DoubleTree by Hilton Carcassonne France

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sowell Collection Hotel du Roi & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sowell Collection Hotel du Roi & Spa?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at Sowell Collection Hotel du Roi & Spa?
Yes, pets are welcome, with a maximum weight of 75 lb per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Sowell Collection Hotel du Roi & Spa?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Sowell Collection Hotel du Roi & Spa and nearby?
Sowell Collection Hotel du Roi & Spa has a spa and an indoor pool, as well as a fitness centre and a garden.
What's the area around Sowell Collection Hotel du Roi & Spa like?
Sowell Collection Hotel du Roi & Spa is in the heart of Carcassonne, a short 3-minute walk from Pont-Neuf de Carcassonne and 9 minutes' walk from Theatre Jean Deschamps. Travellers give top marks for the hotel's prime location.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.4/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Super location, lovely hotel with an amazing view from the balcony.
SOPHIE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely, clean hotel that was conveniently located for visiting La Cite as well as nearby restaurants. Parking was convenient and the staff was very helpful. The rooms were very comfortable, including the bed.
Sandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing junior suite .. with dark blinds .. and very quite and still close to everything.
Amit, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Radomir, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We have just come back from a 5 days stay at this hotel and we could not have booked a better hotel. It's location is excellent, with beautiful views over the river and old city and only a 5 to 10 mins walk into the centre of Carcassonne. The rooms were not overly large, however I liked the fact the bathroom and WC were separate. The rooms were well equipped with all tea and coffee making facilities, iron and ironing board and hair dryer. Immaculately laid out with lovely thick dressing gowns for the colder evenings. The staff were lovely and could not have been anymore welcoming, with nothing being too much trouble. The breakfast is self service and catered for all tastes, with both continental and cooked on offer. I cannot recommend this hotel enough. We had the perfect stay.
4-night family trip
Verified Expedia guest review

4/10 Fair

3 nights in Carcassonne
The property is new, good location, walking distance from the walled city. Overall good quality for the price however do not expect 5 star service or amenities. This is a good quality 4 start level hotel. The only major issue we had was with the delivery of hot water through the shower. Really slow to switch from cold to hot. Once it is hot, it does not last long and water flow is poor. Also we kept hearing some noises from the toilette pipes above out room, really loud noises from the use of the bathroom above out room. Overall the staff is really nice, professional and doing a great job with great management.
Jean christophe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was initially unsure if the location was the best but as it transpired, it was spot on for both the old & new towns.
2-night trip
Verified Expedia guest review

10/10 Exceptional

I strongly recommend your stay here
Everything was perfect , just the breakfast didn’t came in to my room in time I had to call them twice in the morning again. But the place is beautiful with an amazing view , the confort is here and service very polite.
Lucile, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great views of the Citadel
Ideal location with great views of the Citadel. 2 minute walk across the bridge into the old town. Lovely garden and complimentary water and Coca Cola in room
1-night trip
Verified Hotels.com guest review

6/10 Good

The property is in a great position. We were there for 10 days and our room did not have adequate wardrobe space. I was also told that tea and coffee making materials were not renewed in the room. Staff levels at breakfast did not seem adequate. Often running out of cups and tables very slow to clear. It is not a 5 star hotel in my opinion.
10-night romance trip
Verified Expedia guest review