Hotel Pal Cozumel

Property class: 3
Family-friendly hotel with outdoor pool, near Benito Juarez Park

Choose dates to view prices

Hotel Pal Cozumel features a rooftop terrace and puts you within a five-minute walk of Benito Juarez Park. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a bar/lounge and a terrace.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Non-smoking

Room options

View all photos for Basic Studio Suite, 2 Double Beds

A couple sitting on a blue sofa in a modern hotel room with a motivational quote on the wall.

Basic Studio Suite, 2 Double Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About the area

Map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

What's nearby

  • Central Plaza - 3 min walk - 0.3 km
  • Benito Juarez Park - 5 min walk - 0.4 km
  • San Miguel Church - 6 min walk - 0.6 km
  • Museo de la Isla de Cozumel - 8 min walk - 0.7 km
  • Cozumel Museum - 10 min walk - 0.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪La Abuelita Drinks - ‬2 min walk
  • ‪Guisados - ‬2 min walk
  • ‪Woody's - ‬4 min walk
  • ‪Makaira Tacos y Sea Food Market - ‬3 min walk
  • ‪La Chi - ‬2 min walk

About this property

Hotel Pal Cozumel

  • Hotel Pal Cozumel features a rooftop terrace and puts you within a five-minute walk of Benito Juarez Park. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights include a bar/lounge and a terrace.

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open Monday - Sunday (8:00 AM - 10:00 PM)
    • The check-in location differs from the property location; go to: [EN RECEPCION A SU LLEGADA]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Check-out instructions

    • The host requires you to complete the following before checking out:
    • Load the dishwasher
    • Gather used towels
    • Remove personal items and remove leftover food and drinks
    • Turn off the lights, lock the doors and return the keys

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking
    • Off-site parking nearby (USD 15 per day)
    • Street parking available

Off-site

    • Beach shuttle*

Other information

    • Smoke-free property

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Reviews

Hotel Pal Cozumel Reviews

6.8

Good

7.4

Cleanliness

6.6

Location

7.0

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba
Verified review

10/10 Exceptional

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Verified review

2/10 Poor

One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Verified review

8/10 Very good

Small hotel, walking distance

For the Price, it was okay.
Verified review

10/10 Exceptional

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Verified review

10/10 Exceptional

Nice staff, loved the rooftop view.
Verified review

10/10 Exceptional

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Verified review

2/10 Poor

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Verified review

6/10 Good

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Verified review

8/10 Very good

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Verified review

8/10 Very good

La atención, el wifi, la programación de tv y la terraza son excelentes.
Verified review

4/10 Fair

Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Verified review

4/10 Fair

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
Verified review

2/10 Poor

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
Verified review

6/10 Good

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
Verified review

6/10 Good

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
Verified review

10/10 Exceptional

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

2/10 Poor