Tru by Hilton Richmond, in the heart of a shopping district, invites you to take advantage of free breakfast on-the-go and stay connected with WiFi. Work out at the gym or get productive at the business center; guests rave about this hotel's overall condition.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pet-friendly
Gym
24/7 front desk
Air conditioning
Free parking
Main amenities (5)
Weekly housekeeping
Fitness centre
Business centre
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Private bathroom
Television
Lift
In-room climate control (air conditioning)
Bathrobes
Limited housekeeping
The current price is NZ$166
NZ$166
includes taxes & fees
29 May - 30 May
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 1 King Bed, Accessible (Hearing)
Eastern Kentucky University - 3 min drive - 2.8 km
Paradise Cove Aquatic Center - 8 min drive - 8.2 km
Lake Reba - 13 min drive - 8.2 km
Getting around
Lexington, KY (LEX-Blue Grass) - 39 min drive
Restaurants
Chick-fil-A - 5 min walk
McDonald's - 2 min drive
Cook Out - 12 min walk
Raising Cane's Chicken Fingers - 7 min walk
Rally's - 2 min drive
About this property
Tru by Hilton Richmond
Enjoy your visit to Richmond with a stay at Tru by Hilton Richmond. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers like the overall property condition.
Languages
English
At a glance
DONE
Hotel size
92 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Working away
Business centre
Services
24-hour front desk
Facilities
Built in 2018
Fitness centre
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled) and heating
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Weekly housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Also known as
Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
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Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
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Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond
Frequently asked questions
Does Tru by Hilton Richmond offer free cancellation for a full refund?
Yes, Tru by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Richmond?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Richmond?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Richmond?
Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Richmond and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Richmond like?
Tru by Hilton Richmond is a short 11-minute walk from Richmond Centre Mall and 9 minutes' walk from Cinemark At Richmond Centre.
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Tru by Hilton Richmond Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Food
Bathroom
Lobby
Microwave
Refrigerator
Apparel
What guests liked
Breakfast was excellent, with a good selection and efficient service. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
Very nice
mary
1-night trip
8/10
This in my opinion is good for 1 night stay, breakfast was good. Coffee was really good.
John
1-night trip
10/10
Always the best IMO clean efficient and great comfortable beds!! Dogs are happy there too!!
Nicole
1-night trip
8/10
Clean, newer hotel with great amenities and easy access.
Robert
1-night trip
10/10
Friendly, helpful staff. Great value !!
IAN
1-night trip
10/10
The staff was phenomenal! Truly the best part of the stay
Cody
1-night trip
10/10
Quiet, well-maintained facility and clean. I like its simplicity and humor. Also, the breakfast is very good. We plan on staying Tru as often as we can.
Ann
1-night trip
10/10
Very spacious handicap accessible shower.
Anne
1-night trip
10/10
Nice and clean room with comfortable bed and minimal furniture. Excellent for a short stay. Housekeeping is upon request and we didn't need it. Most probably we will stay again next time in town.
Mario
2-night trip
10/10
We were in Richmond for the EKU graduation. The hotel was full but you wouldn’t know it as staff was friendly, unhurried and hotel was exceptional. Second time staying here. Both times the stay was perfect.
Robert
2-night trip
10/10
First time trying out this Hotel. We enjoyed it. Very clean, modern, staff was very nice and overall great experience. We'll be back.
Lorri
1-night trip
10/10
The front desk person, Neal, was very polite and helpful.
Camden
1-night trip
4/10
The room had poor lighting and no closet space, only hooks. The bed pillows were flat and uncomfortable. There were no bedside tables and only 1 chair. I would not recommend this hotel.
Maria
1-night trip
10/10
Great!
Theresa
1-night trip
6/10
Close to the freeway, restaurants and stores. The tile in the hotel was stained throughout the facility.
Jonathan
1-night trip
10/10
Very Quiet
Willie
1-night trip
10/10
This appears to be a new state of the art hotel. I would highly recommend it. There was coffee and hot drinks available 24hrs. Places to work in the room and in the lobby. The staff was friendly and personable.
Jill
1-night trip
10/10
X
Scott
1-night trip
8/10
Bed was very hard!!!
Mia
8/10
Okay but thought it a bit small space
Gary F
1-night trip
6/10
The property is fairly new and is in good condition. Cleanliness was ok not great. The hotel is pet friendly but their pet fee is normally $75 per night (they discounted it to $40 for us) which is totally unacceptable. We won’t be staying there again.
Paul
1-night trip
8/10
Overall a nice hotel...but definitely high traffic wear. Wallpaper was coming off the wall in the bathroom, towel hooks falling out of wall.
My only other complaint was the noise of the room doors....they would automatically slam shut behind you, so anytime someone returned to their room it would be super loud!
Stephanie
2-night trip
6/10
Neat, modern design. A/C quiet . But, very low water pressure in shower was horrible, very slow draining sink, ants in room , room very humid had to keep air at about 67. Garbage cans by elevator stuff overflowing trash for 3 days.
Scott
5-night trip
4/10
The heating system in my room 213 was not working
rouzbeh
1-night trip
4/10
My room was not clean when i arrived, food was left in room.
Staff placed me in another room, but would like credit