Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.
Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
Hanoi Opera House - 8 min walk - 0.7 km
Hanoi Old Town Night Market - 8 min walk - 0.7 km
St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Long Bien Station - 18 min walk
Hanoi Railway Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Bánh Xèo Zòn - Lò Sũ - 1 min walk
Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 1 min walk
Bún Riêu - 3 min walk
Colette French Bistro & Wine Bar - 2 min walk
Phố Biển - Sea food - 5 min walk
About this property
Alisa Hotel & Spa
When you stay at Alisa Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, Hanoi Opera House and Hanoi Old Town Night Market are within a short 10-minute walk. Fellow travellers love the helpful staff.
Languages
English, Vietnamese
At a glance
DONE
Hotel size
32 rooms
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Snack bar/deli
Travelling with children
Local/corner shop
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Full-service spa
Massage/treatment rooms
Lockers available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Alisa Hotel & Spa has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.
Dining
Alisha Hotel Restaurant – This buffet restaurant only serves breakfast.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Alisa Hotel & Spa offer free cancellation for a full refund?
Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alisa Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Alisa Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Alisa Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.
What are the check-in and check-out times at Alisa Hotel & Spa?
You can check in starting at 2 PM. Check-out time is 10:30 AM.
What is there to do at Alisa Hotel & Spa and nearby?
Alisa Hotel & Spa has a spa.
Are there restaurants at or near Alisa Hotel & Spa?
Yes, there's an on-site restaurant, Alisha Hotel Restaurant.
What's the area around Alisa Hotel & Spa like?
Alisa Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre.
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Alisa Hotel & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.6/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Bed
Reviews
10/10
Location, staff and service were EXTRAORDINARY! Would stay here again!
Sugeil
2-night trip
10/10
The staff were very friendly and ready to assist our requesrs.
Christopher
8-night trip
8/10
Very friendly staff
vincent
1-night trip
10/10
Clean and friendly.
Lindsay
1-night trip
10/10
Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk
5-night trip
10/10
Ver helpful staff rooms serviced daily and are a good size handy location
Sarah
3-night trip
10/10
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
michael
5-night trip
8/10
Very friendly and helpful staffs.
Verified traveller
2-night trip
10/10
Nice comfortable beds. Friendly and very helpful staff.
Ponekham
1-night trip
8/10
Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey
1-night trip
6/10
Not a good area as dirty and fare walking
ESHAQ M
1-night trip
10/10
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
christine
10/10
Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana
1-night trip
10/10
It is close to the Opera House in old town and seafood buffets .
Bing
1-night trip
10/10
Lovely staff at the reception desk very charming and helpful
Linda H
2-night trip
6/10
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie
1-night trip
10/10
good
MASAYA
4-night trip
10/10
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander
2-night trip
10/10
Location.
Paul
3-night trip
10/10
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Jason
2-night trip
10/10
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter.
Would definitely return.
Ivan
8/10
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Peter
5-night trip
8/10
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Robert
4-night trip
4/10
This property is way past its prime. The staff is lovely though.