Truc Khu Hotel Accommodation

"My fiancee and I stayed here during our week long trip to Hanoi. Besides the great location in old quarters, the good food and service, the staff is truly amazing. They especially went above and beyond on our last day when my fiancee got food poisoning the day of our flight. They extended our check out late into the evening so she could get as much rest as possible before the flight. They prepared hot tea and even got the kitchen to cook up some plain congee during off hours once she started recovering a bit. All of this was a no additional cost to us. Just on the great hospitality alone I would highly recommend Grand Hotel du Lac to anyone planning on visiting Hanoi. "

"If I could give it 11/10 stars I would!! Highly recommend this hotel for anyone visiting Hanoi, it is exceptional in terms of walkability, location, facilities, and especially the staff. During our stay, Quin, Victor, and Finn were so kind and helpful in all different ways and we can tell that the hotel really puts so much emphasis on the customer experience!! Cannot recommend enough"

"Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine."

"Right in the old quarter of Hanoi, this beautiful and charming hotel is a true gem. Location is perfect for walking around and immersing yourself into Hanoi culture, food , and handmade goods . The staff ...I honestly cannot express our gratitude nor how ABSOLUTELY INCREDIBLE AND AMAZING they are in words alone . From the BEAUTIFUL girls at front desk to the doorman , unbelievable . A very special thank you to Tamila , she took us in and made everything better than perfect !! Even went so far as to pack us a breakfast /lunch as we left for our flight left before breakfast was served . With staff as truly OUTSTANDING as they are, this place will be the ONLY Hotel I will stay in when in Hanoi . Truly remarkable Thank you so much to you all ❤️🌹"

"The best hotel and perfect location recommendations for every one especially May and Jacky alway make us smile and friendly. Come back 1000%"

"A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner "

"Loved it"

"Everything was wonderful, except for the view in our room was of a brick wall."

"From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in"