Gensac Hotel Accommodation

"Lovely hotel outside of St. Emilion. The restaurant is exceptionally good; the staff are very attentive and will go out of their way to make the stay better. The hotel amenities are also good (a lovely pool). The downside is the limited shuttles in to St. Emilion - given the distance from St. Emilion these should be more regular."

"Location in town was great"

"Exclusive vineyard hotel! "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"

"Beautiful property loved everything about it. Wonderful can’t wait to return!!!"

"Very friendly staff and quiet location "

"A unique little hotel in the middle of beautiful St Emilion. The staff were excellent. Make sure to connect in advance if you are driving as parking is quirky."

"Lovely friendly staff, my upset at not having enough pillows and coat hangers was rectified immediately. The only downside was the breakfast was not worth the 10 E that it cost. Otherwise a comfortable stay. Would go again "

"Not the best. Slanted bed didn’t help Air conditioning = ZERO Plugs no where near bed Really wasn’t the best "