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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with outdoor pool, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property - evening/night
View from property
Superior Room with living Room | Terrace/patio
Superior Suite, 1 King Bed, Jetted Tub

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is NZ$126
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Superior Room with living Room

Superior Room with living Room

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Pool
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Pet-friendly
Free parking
8.6 out of 10, Excellent, (985)
The price is NZ$144
includes taxes & fees
8 Dec - 9 Dec
Wyndham Garden Cartagena
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About the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 8 min walk - 0.7 km
  • El Laguito Beach - 10 min walk - 0.9 km
  • Clock Tower - 5 min drive - 3.5 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

ZiOne Luxury Hotel Cartagena features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 51 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 100
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 51-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of COP 9500 per night

Children & extra beds

  • Rollaway beds are available for COP 150000 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID – 900904020-2
Property Registration Number RNT 60221

Also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund?
Yes, ZiOne Luxury Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ZiOne Luxury Hotel Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at ZiOne Luxury Hotel Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at ZiOne Luxury Hotel Cartagena?
Yes, there's free self parking.
Is an airport shuttle service offered by ZiOne Luxury Hotel Cartagena?
Yes, an airport shuttle is available.
What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at ZiOne Luxury Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at ZiOne Luxury Hotel Cartagena and nearby?
ZiOne Luxury Hotel Cartagena has an outdoor pool and a garden.
Are there restaurants at or near ZiOne Luxury Hotel Cartagena?
Yes, there's an on-site restaurant.
What's the area around ZiOne Luxury Hotel Cartagena like?
ZiOne Luxury Hotel Cartagena is located near Bocagrande Beach in Bocagrande, a short 2-minute walk from Centro Comercial Nao and 8 minutes' walk from Castillo Grande Beach.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Tamara, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Javier, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The receptionists are very bad people, they want to ask for your information, give you your passport and take photos of your destination.
Lorena, 3-night trip
Verified Expedia guest review

8/10 Very good

Good average stay
It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Jose, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was ok
I always had to ask for towels. She flower was pug and the water didn’t drain, I ask them to fix it but they never did. The breakfast wasn’t any good. I ask more toast and they took more then 15mins look like they when to buy it. They ran off food quickly or they made only a little bit.
janet, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel was not in the best shape. The staff was not very friendly and the buffet was horrible. I normally serve myself at the buffet but they guard the food like it is gold here. I asked for a bigger helping of eggs and they literally said no. The coffee was very weak as if it was watered down and the juice also tasted watered down. We had 4 people and had to beg to get the 4th towel. I don’t usually give this a negative review but this service was horrible.
John, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very safe and cleaness
Rosario, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Neme, 3-night family trip
Verified Expedia guest review

8/10 Very good

En general bien. El servicio del staff del hotel fue bueno, atento y amable. La habitación tenía problemas técnicos del sensor de tarjeta para encendido de luces y A/C, y el agua de la ducha no desaguaba rápido, por lo cual se empozaba.
Adrian, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel in a hood area with lots of commerce
tientse, 4-night trip
Verified Expedia guest review

8/10 Very good

Gracias
John, 3-night trip
Verified Expedia guest review

8/10 Very good

The hotel provides codes for your room on a piece of paper. That was really concerning for security reasons and the staff in the evening is quite rude and unfriendly.
Giovanni, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly. Our room had a great view of the city. Overall great time.
Dante M, 3-night trip
Verified Expedia guest review

6/10 Good

Property wasn’t as nice as portrayed, only few breakfast options, ac takes a while to get cold , sheets aren’t soft, there are so many things I did not like about this hotel. Would not recommend.
Benedicta, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Rooms are too small
FRANCISCO, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buena el Personal Amable profesional Familiar, Solo hubo un inconveniente el agua de la Ducha estaba Fria todo el tiempo.
Lissette B., 4-night trip
Verified Expedia guest review

10/10 Exceptional

yolisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Elda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Expedia guest review

6/10 Good

Area in which the hotel is very busy. I said on the 4th floor and could hear street noise so if you aren't willing to deal with that it might not be the hotel for you. Every thing is very close the beach is a 5 minute walk literally 2 blocks away, there are restaurants, street vendors, food, pharmacies all within walking distance. Taxis drive by every 1-2 minutes very convenient.
Monya, 6-night trip
Verified Expedia guest review

6/10 Good

Sovannaroth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Austin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is my second time at the Zi One Luxury Hotel. I had a great experience both times. It’s a beautiful hotel, & the staff is very friendly & professional. So I will definitely return the next time I travel to Cartagena for vacation!
Tyrone, 1-night trip
Verified Travelocity guest review

8/10 Very good

Leroy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

La personas en el restaurante pueden ser mas amable. A la hora de antender las mesas y los desayunos no fueron de nuestro agrado. Si veria sido mejor la atención me hubiera quedado mas tiempo.
Alexander, 2-night romance trip
Verified Expedia guest review