10/10 Exceptional
11 January 2025
Came thru in a stressful time
I got stranded at DFW airport when my flight was delayed until the next morning. I was exhausted, called all around looking for a room with an airport shuttle. It was late at night and most hotel shuttles in the area still running at 11 pm. When I called this hotel, I got an actual live person at the front desk who told me they could have a shuttle pick me up in 10 minutes. The shuttle driver contacted me twice in those few minutes to update me on status and where to meet him. He was a friendly face with a warm van. I was to my comfortable room in no time, after a quick check in with that friendly front desk staff again. I felt taken care of. I had to leave early in the am for the flight so missed breakfast but it smelled good. I would highly recommend this hotel.
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review