Sentara Norfolk General Hospital - 4 min drive - 3.2 km
Old Dominion University - 6 min drive - 5.5 km
Getting around
Norfolk, VA (ORF-Norfolk Intl.) - 16 min drive
Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 22.9 miles/36.8 km
Norfolk Station - 19 min walk
Virginia Beach Station - 20 min drive
Newport News Station - 29 min drive
Civic Plaza Station - 7 min walk
MacArthur Square Station - 8 min walk
Monticello Station - 14 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)
Bus station shuttle (surcharge)
Restaurants
Waterside Sheraton VIP Lounge
Blue Moon Taphouse - 5 min walk
PBR Norfolk - 6 min walk
Gourmet Gang - 6 min walk
Waterside Marina - 6 min walk
About this property
Sheraton Norfolk Waterside Hotel
When you stay at Sheraton Norfolk Waterside Hotel, you'll be within a 10-minute drive of Waterside District and Old Dominion University. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Naval Station Norfolk and Virginia Beach Town Center are within a short drive. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Civic Plaza Station is 7 minutes and MacArthur Square Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
468 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total, up to 34 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 35 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Transfers
Train station shuttle available 24 hours a day
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Kayaking nearby
Snorkelling nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (35004 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible train station shuttle
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
26-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
City Dock Restaurant – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 16 per person
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Valet parking costs USD 35 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk
Frequently asked questions
Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?
Yes, Sheraton Norfolk Waterside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Norfolk Waterside Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Norfolk Waterside Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Norfolk Waterside Hotel?
Yes. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Sheraton Norfolk Waterside Hotel?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Sheraton Norfolk Waterside Hotel and nearby?
Have fun with activities such as kayaking, snorkelling and waterskiing, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Sheraton Norfolk Waterside Hotel?
Yes, City Dock Restaurant offers al fresco dining.
What's the area around Sheraton Norfolk Waterside Hotel like?
Sheraton Norfolk Waterside Hotel is located by the river in Downtown Norfolk, a short 7-minute walk from Civic Plaza Station and 5 minutes' walk from Waterside District. Travellers say that the hotel is in a great location.
Sheraton Norfolk Waterside Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
28 November 2024
Beth
Beth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Jaime
Jaime, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Celesta
Celesta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Wonderful stay
Absolutely wonderful! Very clean, super staff, amazing bed!
Augusta
Augusta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Great view of the port area
The room was very clean, the temp control was great, the bed was comfortable and the port side view was terrific. The food at the in-house restaurant wasn't great at dinner and the service was pretty slow.
Jack
Jack, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Ray
Ray, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Quawnishia
Quawnishia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 September 2024
Fair
Fair, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
6 September 2024
Sloane
Sloane, 6-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Crazy fees with less appeals!!
The hotel room was very nice. The toilet seat way too low and small. The bath tub stopped up with water going down very slow. No shower head that detached?? The water view was lovely!!! The incidentals fee way too HIGH 75.00. I didn't pay that at the hotel "MAIN". 35 dollars to park...crazy for overnight.
Bridgette
Bridgette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Bryant
Bryant, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Great
Pierre
Pierre, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
tristin
tristin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 August 2024
Shauna
Shauna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
It was convenient
Dontari
Dontari, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
jackie
jackie, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
23 August 2024
The property and room are old, and dirty. Definitely needs a major update. The toilet was not flushed and the tube didn't drain.