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Pestana Plaza Mayor Madrid

4.0 star property
Hotel with spa, near Plaza Mayor

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pestana Plaza Mayor Madrid

Exterior
Minibar, in-room safe, desk, laptop workspace
Interior
Indoor pool, seasonal outdoor pool, pool loungers
Couples treatment room(s), sauna, body treatments, aromatherapy
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Library

Feel at home (6)

  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$361
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Loft

Loft

Loft

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor)

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | Bathroom

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Designer toiletries, hair dryer, dressing gowns, slippers

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Pestana CR7 Gran Vía Madrid

Pool
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (980)
The price is NZ$342
includes taxes & fees
12 Jan - 13 January 2025
Pestana CR7 Gran Vía Madrid
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About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk
  • Royal Palace of Madrid - 9 min walk
  • Prado Museum - 16 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 17 min walk
  • El Retiro Park - 5 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Madrid Atocha Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk
  • ‪Taberna de la Daniela - ‬3 min walk

About this property

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid offers a great location, putting you within a short 10-minute walk of Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Terraza Plaza Mayor serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 525 ft (EUR 35 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor – This restaurant serves lunch and dinner.
Café de la Plaza – Pátio – This café specialises in Regional cuisine and only serves light fare. Open selected days.
Bar – On-site cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 18 November 2024 to 22 November 2024 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Parking is available nearby and costs EUR 35 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid offer free cancellation for a full refund?
Yes, Pestana Plaza Mayor Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pestana Plaza Mayor Madrid?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM. One of the swimming pools will be unavailable from October 13 2024 to May 17 2025 (dates subject to change).
Are pets allowed at Pestana Plaza Mayor Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Plaza Mayor Madrid?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Pestana Plaza Mayor Madrid?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Pestana Plaza Mayor Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at Pestana Plaza Mayor Madrid and nearby?
Pestana Plaza Mayor Madrid has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Pestana Plaza Mayor Madrid?
Yes, Terraza Plaza Mayor offers Regional cuisine.
What's the area around Pestana Plaza Mayor Madrid like?
Pestana Plaza Mayor Madrid is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 6 minutes' walk from Puerta del Sol. Travellers give top marks for the hotel's prime location.

Pestana Plaza Mayor Madrid Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and excellent room
Perfect location, close to all major shops and restaurants. Hotel was excellent. Great room with modern amenities including an espresso machine. Very comfortable. I will book again if staying in Madrid.
Ana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paolo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location, location, location
The hotel was in a great location on Plaza Mayor. Cabs got tripped up a bit, preferred to drop you off up the street and some didn’t show up given the location. The staff was welcoming and helped getting a cab on the way to the airport since two we ordered either cancelled on us or we’re going to be too late. Room was nice and comfortable.
Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jay, 4-night trip
Verified Hotels.com guest review

6/10 Good

Overall good stay, but not for the €350 price tag.
Service was good, location is excellent, and the indoor spa pool was very cool. The experience was lowered with the very small room (no space to open a suitcase), the shower leaking into the room, and that the hotel made no prior mention of the closed rooftop facilities. For the price which was higher than many peer and similarly located hotels, I didn’t think the value was there.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

WONDERFUL
Awesome!!!! The hotel is centrally located. The staff was amazing, they helped me with everything from directions, great recommendations in the area and reservations for trains and restaurants. I highly recommend this hotel.
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente localización en plena Plaza Mayor, cerca del Mercado de San Miguel y todo el centro de Madrid.
Cesar, 2-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

The room faces internal courtyard. I can’t open the window because of the fishy smell from restaurant below. The rooftop pool and bar were nice but also smelled strongly of fish from the restaurant. Better ventilation of kitchen may help.
Aarona, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and great restaurant
Htin Linn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel…so comfortable and clean. Request a room with a view of Plaza Manor
Rachel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Leslie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Emmanuel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, location, location
Great location! Great pools! Great breakfast.
Ed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rodrigo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a terrific stay. Hotel is well located in central Madrid, everything we wanted to see was walkable and the Bernabau stadium was only a short metro trip away. All the staff were friendly and welcoming no matter how busy they were. The hotel itself is lovely, we had a room facing the courtyard which was quiet. The room was nice and clean. We used the indoor pool and sauna which again was clean and relaxing, towels are provided. There is an excellent choice of food for breakfast and we ate in the restaurant one evening and the food was tasty. Would definitely stay there again if in Madrid.
Jeanette, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was good. Restaurant menu csn be improved
EMRE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

recommended
Pretty hotel, very convenient location
Ricardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Second time staying at The Pestana Plaza Mayor. Excellent staff and service. Attention to detail. Soundproof rooms with balconies overlooking Plaza Mayor. Roof top swimming pool. Walking distance or a short cab drive from everything in Madrid.
Vicente, 4-night trip
Verified Expedia guest review

10/10 Exceptional

anthony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Jose M., 6-night romance trip
Verified Expedia guest review