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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Hotel with 3 restaurants, near Plaza de España - Princesa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Daily buffet breakfast (EUR 42 per person)
Premium bedding, minibar, in-room safe, desk
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Steam room
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$699
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area

One Bedroom Master Suite Red Level

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Penthouse Suite Red Level

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
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About the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 5 min drive - 2.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 24 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a rooftop terrace and puts you within a five-minute walk of Gran Via. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Jardín de los Duques, one of 3 restaurants, serves Spanish cuisine. Other highlights at this eco-friendly hotel include 2 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 4 minutes.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 35 per day)
    • Electric vehicle charging point on site
    • Off-site parking nearby (EUR 35 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Dining

Jardín de los Duques – This restaurant specialises in Spanish cuisine.
Corona Royal Gallery – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Vinoteca Montmatre – This restaurant specialises in Regional cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 42 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Valet parking costs EUR 35 per day
  • Parking is available nearby and costs EUR 35 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes. Valet parking costs EUR 35 per day. Electric car charging is available.
What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are both nearby.
What is there to do at Palacio de los Duques Gran Meliá - The Leading Hotels of the World and nearby?
Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 bars, a spa and a seasonal outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, there are 3 on-site restaurants, featuring Spanish cuisine.
What's the area around Palacio de los Duques Gran Meliá - The Leading Hotels of the World like?
Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful stay in excellent location in Madrid
The location of the hotel is excellent, located near the palace and the main shopping and entertainment districts. The area is located with so many choices of restaurants with different choices of food. The staff of the hotel is friendly, helpful, and eager to set up restaurant recommendations and reservations. They get you tickets to shows and movies. The rooms are clean, comfortable with lots of water and occasional treats. My only disappointment was trying to register for and be accepted for the free use of the audi car. For some reason i wasn't accepted and able to use this feature that the hotel e-mailed us about... Otherwise, this is an excellent choice for a comfortable, problem-free stay in beautiful Madrid. I want to note that "Jose" at the front desk was very helpful with a unique situation we had and we appreciated his help very much. We will absolutely return to this hotel.
Kevin, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hilary, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 3-night trip
Verified Hotels.com guest review

6/10 Good

David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property! The staff was extremely gracious, the facility beautiful!
monica, 2-night family trip
Verified Expedia guest review

8/10 Very good

marilyn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels I have ever stayed at! I could not fault it in anything that a great hotel can offer. Great staff, service, amenities! We don't often repeat hotels, but this is one we will likely consider staying in again.
Luisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jo-Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic central location for exploring the city. The hotel has outstanding decor and is a wonderful place to stay. Luxurious spacious rooms with gorgeous soft bedding. Exceptionally helpful staff who are most welcoming and helpful. The rooftop bar is a must for watching the sun set.
Keith, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

George, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful and friendly staff Excellent property
Juan Antonio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall this place was amazing .. if you come to Madrid stay here.
Amine Mohamed, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff which made us feel at home. Very convinient to all the attractions that Madrid has to offer.
Joel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent choice
MOHAMMED, 2-night trip
Verified Expedia guest review

8/10 Very good

Its a beautiful hotel that is well located close to 2 metro stops. The hotel has an excellent spa service. Our rooms were also great, the only downside is that is an $$$$ hotel, so if you have a limited budget, this is your first time in madrid and you are planning to expend a lot of time outdoors maybe this is not the best option for you.
Diego, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is an exceptional Hotel. The service was impeccable! The restaurant was excellent, with a great quality menu and variety. The pool and rooftop bar were perfect for a pre-dinner drink. The location is walkable to most key attractions, shopping and the food district. Everyone, from the front desk to wait staff and hotel services, made you feel welcome.
Elizabeth, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The customer service in this hotel is amazing!!!
Stacy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Simon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff super friendly and helpful. Minutes away from the palace. Very convenient.
Jun, 5-night family trip
Verified Expedia guest review