Puerto Rico Convention Center - 9 min drive - 9.0 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
Restaurants
Verace - 2 min walk
Mi Casita Restaurant - 5 min walk
Kintaro Sushi & Chinese Cuisine lsla Verde - 8 min walk
24 Market Place - 5 min walk
Burger King - 4 min walk
About this property
Embassy Suites by Hilton San Juan Hotel & Casino
Embassy Suites by Hilton San Juan Hotel & Casino features a casino and puts you within a 10-minute walk of Isla Verde Beach. Guests can indulge in massages, facials or body treatments, and El Patio serves lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include fridges and microwaves. Fellow travellers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
313 units
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Covered on-site self-parking (USD 21.19 per night)
Covered on-site valet parking (USD 26.76 per night)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Dining
El Patio – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie – On-site coffee shop. Open daily.
Coqui Pool Bar – This poolside bar only serves lunch. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 45 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Beach loungers
Beach towels
In-room bottled water
Phone calls (may be limited)
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs USD 21.19 per night
Covered valet parking costs USD 26.76 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina
Frequently asked questions
Does Embassy Suites by Hilton San Juan Hotel & Casino offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Embassy Suites by Hilton San Juan Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes. Self-parking costs USD 21.19 per night. Valet parking costs USD 26.76 per night.
What are the check-in and check-out times at Embassy Suites by Hilton San Juan Hotel & Casino?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, the 650 square-foot casino features 114 slot machines and 6 gaming tables. Bingo is offered.
What is there to do at Embassy Suites by Hilton San Juan Hotel & Casino and nearby?
Have fun with activities such as hiking, jet-skiing and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Embassy Suites by Hilton San Juan Hotel & Casino also has a casino and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, El Patio offers poolside dining.
What's the area around Embassy Suites by Hilton San Juan Hotel & Casino like?
Embassy Suites by Hilton San Juan Hotel & Casino is a short 6-minute walk from Isla Verde Beach and 8 minutes' walk from Carolina Beach. The local area is walkable and popular for its beaches.
Embassy Suites by Hilton San Juan Hotel & Casino Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Excellent value and location
It was great for the price!! Loved the location. Very friendly staff and clean. Blancha during day staff went out of her way to make people smile and feel welcome. We loved the pool area for kids and the restaurants on site. The pool was 5 gf deepest so it was great for smaller kids. The beach was a bit of a walk. I also wish there was room darkening shades and more hooks in the bathroom for bathing suites to dry. The water was hot and nice though and clean towels daily. Breakfast was ok - wish there was more fresh fruit selections and cereal selections but for those who like standard eggs and pancakes, potatoes / it should be fine!
Tara
Tara, 6-night family trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Robert B
Robert B, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Shervette
Shervette, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Our stay was wonderful and I expect to stay again.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 December 2024
Angel
Angel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Percy
Percy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Tropical stay
The rooms are pretty typical for Embassy. Clean and spacious. Front desk staff was very nice and accommodating. The best part was the beautiful pool area! Huge and tropical with a pool bar.
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 December 2024
The customer service was good. The quality of the room was less than average. It smelled like old cigarette smoke. The bed was VERY hard and uncomfortable. Their were stains on the furniture. The restaurant at this location was very good.
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
My stay was great. This is the third or fourth time i have stayed here.The room was comfortable and alwats kept clean. The front desk personnel was attentive, especially a young woman by the name of Neiyarlis (i hope i have the spelling correct)
Verified traveller
8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Great
Excellent service.
Martha
Martha, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
6 December 2024
Need to know before you go.
Room blankets was scratchy and uncomfortable. Internet speeds slow impossible for remote work. Front desk indifferent and unhelpful
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
karen
karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Reinaldo
Reinaldo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
The best
Excellent service
Arturo
Arturo, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
We really enjoyed our stay there. The manager helped us checked in love the room enjoyed the area.
RANNIE
RANNIE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Tatiana
Tatiana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Good location and friendly staff. The room was spacious and very clean.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
29 November 2024
I stay one nigh the room wasn’t for the price I paid for I don’t like it at all … I stayed before in embassy hotels and this one was the worse one .. my first time ever I left a bad review