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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Reception
Superior Suite, 1 Double Bed
Garden
Indoor wedding

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Meeting rooms
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$119
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Mill Hotel & Spa

Pool
Free breakfast
Spa
Parking available
8.8 out of 10, Excellent, (1790)
The price is NZ$157
includes taxes & fees
30 Jan - 31 Jan
The Mill Hotel & Spa
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Chester - 5 min drive
  • Chester City Walls - 5 min drive
  • Chester Zoo - 6 min drive
  • Chester Racecourse - 6 min drive
  • Chester Cathedral - 6 min drive

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities such as hiking and horse riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Planned a hotel spa experience for my Daughters 18th birthday. We stay at spa hotels regularly and were rather underwhelmed by the quality. The spa itself was rundown. There were no dressing gowns or slippers available. They were only available to persons who booked specific packages. The sauna and steam rooms didn’t have any drinking water facilities which is unusual for this type of spa as hydration is essential. The room itself was ok however equipped with absolute bare minimum
Aled, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lively
Great stay. Reception super friendly and helpful.
Lorraine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Will be staying again
Lovely room. Spacious. Well equipped with hair fryer, toiletries, iron etc. Lovely and warm. Pool and spa amazing.
Paula, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok for a short stay
The room was ok. Could have done with a new coat of paint. The area near the window looked like there had been a leak. The hot tap in the bathroom sink spat at me for a few minutes when using it. The hairdryer didn’t work. The sauna was not in use at the time of our stay which we were not informed about when booking the day before.
Nina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
The check in was a bit long due to a customer but otherwise it was amazing. The spa area is a must try and included in the package.
matthew, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overall experience
Service was very satisfactory from all staff members I interacted with. The room even though previously rated 8.0 left a lot to be desired. The shower temperature control did not work hence it gave only boiling hour water. Cleanliness was as expected but room fitting and furniture seemed dated. There was no information on display or on a leaflets concerning how to access the amenities causing us to need to visit reception multiple times to ask questions about access to pool, gym, location, restaurant e.t.c. All in all, it was an average experience.
Adewole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chloe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel with lovely breakfast
Friendly staff especially at breakfast. Food lovely although could have been warmer. Room was tired and lots of mould in bathroom
Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay
Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

New Year
A trip for the New Year festivities, went very well and no complaints
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay after Christmas
Stayed here as close to our son and his family
Avril, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family break
We had a lovely time there. Booked 2 rooms we had an evening meal in the restaurant the first night we were there the staff were very friendly and helpful with everything we ordered, the gym and the swimming pool /sauna/steam room we're great to.
sue, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place situated not to far from city centre
John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chester
Staying in Chester for family Christmas. Easy checkin and checkout
Rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A quiet and clean room
2-night trip
Verified Hotels.com guest review

6/10 Good

Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very good

John, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not good value for money for
It was a bad weekend weather wise and the hotel lobby and bar was cold. Rooms were ok with a comfy bed . Dining room food was poor. Hard flatbread and oven chips.
elizabeth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Liam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lenroy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, useful location
Nice hotel in a good location for driving to Chester or Chesire Oaks. Hotel staff are friendly. Hotel could do with upgrading, a little dated. Didnt get a chance tocuse any of the facilities, but breakfast was good with a wide variety of choice.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Chester Trip
The Hotel was fine but little things let it down. The first night they had a problem for hours with the till at the bar, resulting in long waits to purchase any hot or cold drinks or bar food or snacks. One night we dined in the restaurant and although only 7:30pm they had sold out of so many items on the menu we wished we had gone out for food. Three times the poor waitress had to come back to our table to apologise and ask us to change our order. For the price and star rating of the hotel I expected better.
Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business stay and everything was good
Dave, 2-night business trip
Verified Hotels.com guest review