8/10 Very good
24 January 2025
Mercy Medical Hospital Baltimore Trip
The hotel location was great for repeated trips back and forth to Mercy hospital. Room location was great on first floor near lobby since my wife has limited mobility with legs. There were a few simple common amenities missing that would have made the room more favorable:
An extra chair other than just a desk chair.
The TV had very limited channel access.
Bathroom had no hooks anywhere to hang towels or clothes.
Limited number of hangers in closet and no drawers for clothes.
Lobby and restaurant area were cold due to close proximity to the entrance and constant door opening.
Two Computers available for guests had errors, so were not working and there was no one at night on staff to get them up and running so we could not print out our flight boarding passes.
All staff members we interacted with were always very pleasant, respectful, and helpful.
Verified traveller
2-night trip
Verified Hotels.com guest review