Blount County Historical Museum - 5 min drive - 4.9 km
Cades Cove Museum - 5 min drive - 5.0 km
Foothills Mall - 6 min drive - 6.0 km
411 Biker Depot - 11 min drive - 11.6 km
Getting around
Alcoa - Knoxville Airport (TYS) - 5 min drive
Restaurants
Texas Roadhouse - 2 min walk
McDonald's - 3 min drive
Chick-fil-A - 4 min drive
Culver's - 3 min drive
Starbucks - 4 min drive
About this property
Mainstay Suites Knoxville Airport
Enjoy your visit to Alcoa with a stay at Mainstay Suites Knoxville Airport. Guests can take a dip in the seasonal outdoor pool, or visit the 24-hour fitness centre for a workout. Fellow travellers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
81 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (1 total, up to 9 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site extended parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Zip-lining nearby
Working away
24-hour business centre
Meeting room
Conference space (6458 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Facilities
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
Fees & policies
Refundable deposits
A damage deposit of USD 250 will be collected before check-in
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
The seasonal pool is open from May to October
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa
Frequently asked questions
Does Mainstay Suites Knoxville Airport offer free cancellation for a full refund?
Yes, Mainstay Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mainstay Suites Knoxville Airport?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Mainstay Suites Knoxville Airport?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 20 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Mainstay Suites Knoxville Airport?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mainstay Suites Knoxville Airport?
Check-in start time: 3 PM; check-in end time: 4:00 AM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Mainstay Suites Knoxville Airport and nearby?
Have fun with activities such as hiking, mountain biking and rock climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Enjoy amenities such as a seasonal outdoor pool and a 24-hour fitness centre.
Does Mainstay Suites Knoxville Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Mainstay Suites Knoxville Airport like?
Mainstay Suites Knoxville Airport puts you in the heart of Alcoa. Popular attractions include Great Smoky Mountains National Park, which is 31 minutes away by car.
Mainstay Suites Knoxville Airport Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
4 January 2025
alexis
alexis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Howard
Howard, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Sara
Sara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 December 2024
Travis
Travis, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
James
James, 4-night trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Do better!
I have stayed here previously & I had a great time. This time however I was very upset. First there was hair in the sink & bathroom floor. The corners in the bathroom were caked with yuck! The bed was not clean, there was crumbs under the blanket & the cover was stained with a yellow substance. Then when I opened the cupboard to get a cup there was a bug…I’m sure you can guess what type. The children next door were jumping on the bed & running something along the wall till late. Even after asking for a new room. I come to the area to work with the homeless & veterans. I donate my time & don’t have money to spare. I would have changed hotels if I could’ve. Very disappointed as I had a great stay previously.
Melinda
Melinda, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Greg
Greg, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 November 2024
Dirty and Disgusting
There were bugs in the cabinet with the glasses and the glasses and drinkware were very dirty. I checked out 2 hours after I checked in because of these reasons.
Dwayne
Dwayne, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Nice room decent price
Everything was satisfactory. Arrived 30 minutes before check. Unfortunately was not able to get a room early. The staff were friendly. The room was clean. The mattress is a lot softer than I prefer so that caused a few problems but those are me problems not the hotel problems.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Avoid
There were dirty clothes in the room. The room was extremely decrepit and just oddly set up. The carpet was ancient. The bathroom was newer and clean, and the staff was very nice. The breakfast was unexpectedly good.
Erin
Erin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
When we checked In it was obvious that our room hadn’t been cleaned. Bed wasn’t made and the trash cans were full.
I think it was just an honest mistake.
When we notified them they took care of it immediately.
The rest of the stay was fine.
About a 20 minute drive from Neyland and in a quite area.
Austin
Austin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
Clean great service
Elisa
Elisa, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Full kitchen in room
Lonnie
Lonnie, 1-night trip
Verified Expedia guest review
6/10 Good
21 September 2024
It was not completely clean. Found filth and a rubber glove under the pullout mattress.
Tara
Tara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Ana
Ana, 1-night trip
Verified Expedia guest review
6/10 Good
16 September 2024
The room had an unpleasant odor and wasn’t as clean as I would like. The smell was the worst part. I’m having to wash everything that was in my suitcase. I would not stay there again but it served the purpose for this trip. There are some good restaurants nearby (Blue Moose and Kickback Jacks).
Ronald S
Ronald S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Chasity
Chasity, 2-night trip
Verified Orbitz guest review
4/10 Fair
8 September 2024
JUNYA
JUNYA, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 September 2024
Had an easy and nice stay here while visiting friends and family
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 September 2024
Show at the shed
Went to the shed in maryville tn to see a concert instead of driving home decided to get a room before hand it was great location and breakfast was good