Hotel Okura Kyoto puts you in a great location, within a short 10-minute walk of Kawaramachi Street and Pontocho Alley. For a bite to eat, guests can visit Irifune, one of 5 restaurants, which serves Japanese cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also a short five-minute drive from Kiyomizu Temple and Nishiki Market. Fellow travellers like that it's only a short walk to public transportation: Shiyakusho-mae Station is steps away and Sanjo Keihan Station is 8 minutes.
Languages
English, Japanese
At a glance
Hotel size
320 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
5 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Irifune – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Pittresque – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
Orizzonte – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Tokiwa – This restaurant serves lunch and dinner. Open daily.
Toli – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3800 per person
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of JPY 3300
Guests under 18 years old are not allowed in the swimming pool
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The optional pool fee is charged per person, per entrance to the pool area.
Also known as
Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto
Frequently asked questions
Does Hotel Okura Kyoto offer free cancellation for a full refund?
Yes, Hotel Okura Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Okura Kyoto?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okura Kyoto?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Okura Kyoto?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Hotel Okura Kyoto?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
What's the area around Hotel Okura Kyoto like?
Hotel Okura Kyoto is in Nakagyo Ward, a short 1-minute walk from Shiyakusho-mae Station and 7 minutes' walk from Pontocho Alley. Travellers love the hotel's prime location.
Hotel Okura Kyoto Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 December 2024
Recommended in every way
Room on 14th floor was very spacious and clean. Bathroom and shower excellent. Breakfast buffet was amazing. The property is near various small restaurants and Lawson supermarket.
Handy cafe-restaurant on ground floor, always very crowded at lunch time.
Mary
Mary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Kenji
Kenji, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Great
Clean rooms. Very helpful and friendly staff. Shuttle bus to and from Kyoto train station. Easy access to tourist attractions.
Ken
Ken, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 October 2024
Cheryl
Cheryl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Super nice in a perfect location. It has its own subway entrance!!
Johanna
Johanna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Beautiful hotel. Staff are amazing - can’t do enough for you & very polite. Well located.
We didn’t eat there or use any facilities but our stay was excellent.
Brian
Brian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
My stay was great. The staff was courteous and attentive. The room was large and fresh. The hotel is well-maintainer. The area around was walkable with lots of options to do as well. I look forward to staying again at Okura!
KHANH TRUONG
KHANH TRUONG, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
nice roomy space of the room. There is a tub in addition to the shower. They had bathsalt every day, I could soak myself in and relax. The hotel staff are professional and efficient. They above and beyond to help their guests. Typhoon 10 was slowly approaching yet the hotel was unflustered and continued to serve their guests with the utmost respect and efficiency. Overall, a wonderful hotel to stay at. Kudos to all the staff.
Bryan and Kayoko Ross.
Kayoko
Kayoko, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
A well placed location and a clean and quiet room. Perfect for a long week in Kyoto.
Jason
Jason, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Cara
Cara, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
We loved it
Jagan
Jagan, 3-night trip
Verified Expedia guest review
8/10 Very good
30 July 2024
Good Hotel
Great rooms. No real help from the concierge. Great location
Michele
Michele, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
Very beautiful hotel. It felt like the most luxurious part of our trip to Japan.
Zachary
Zachary, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Sally
Sally, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
Sam
Sam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Beautiful hotel
Wonderful hotel and staff were extremely helpful with every detail of my trip from restaurant reservations to subway directions
The food was first class fantastic and location can’t be beat
William
William, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
Customer service and food - unique!
Marcel
Marcel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Hui
Hui, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Ali
Ali, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
Mark
Mark, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Staff were very attentive and helpful
karen
karen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Really nice hotel in a great location in the modern area with many restaurants and shops but just across the river from the older area with many of the shrines and temples. Mattress was a little firm, but that seems to be the norm in Asia.
ANDREW
ANDREW, 5-night trip
Verified Expedia guest review
8/10 Very good
8 June 2024
The hotel is quite dated but rooms are spacious. You have to pay extra for the hotel fitness centre which was disappointing as we booked this hotel because it had listed a gym as a facility. Staff were friendly, and location fine.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
Excellent place to stay in Kyoto. Staff and concierge are exceptional!