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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel with full-service spa, connected to a shopping centre, near Condado Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Cafe
Outdoor pool, pool umbrellas, pool loungers
Deluxe 1 King Garden View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Private bathroom
The price is NZ$382
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Free breakfast
Spa
Parking available
9.0 out of 10, Wonderful, (2751)
The price is NZ$396
includes taxes & fees
25 Nov - 26 Nov
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Museo de Arte de Puerto Rico - 5 min walk - 0.4 km
  • Casino del Mar at La Concha Resort - 17 min walk - 1.5 km
  • Condado Beach - 3 min drive - 2.5 km
  • Pan American Pier - 4 min drive - 4.1 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
  • Sacred Heart Station - 28 min walk
  • Free beach shuttle

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan puts you a short five-minute drive from Condado Beach and Pan American Pier. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Cafe Pierre, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and an outdoor pool at this Art Deco hotel, and in-room conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, Spanish

At a glance

Hotel size

  • 184 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

  • On-site self-parking (USD 25 per day; includes in/out privileges)
  • On-site valet parking (USD 30 per day)
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free reception (selected days)
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Ecotours
  • Pool table
  • Ping pong
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Cafe Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Starbucks Coffee – Overlooking the garden, this coffee shop specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Silk – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • In-room bottled water
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3.00 to 22.00 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan offer free cancellation for a full refund?
Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton San Juan?
Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at DoubleTree by Hilton San Juan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton San Juan?
Yes. Self-parking costs USD 25 per day. Valet parking costs USD 30 per day.
What are the check-in and check-out times at DoubleTree by Hilton San Juan?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton San Juan?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at DoubleTree by Hilton San Juan and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near DoubleTree by Hilton San Juan?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
What's the area around DoubleTree by Hilton San Juan like?
DoubleTree by Hilton San Juan is in Santurce, a short 17-minute walk from Casino del Mar at La Concha Resort and 5 minutes' walk from Museo de Arte de Puerto Rico. Travellers give top marks for the hotel's prime location.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jose, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A pesar que sólo fue por una noche todo fue genial, llegamos a las 3pm y la habitación estaba lista, el personal muy amable. La habitación fue li que esperaba. Lo recomiendo.
alejandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aisha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing
Karla, 1-night trip
Verified Hotels.com guest review

8/10 Very good

gabriela, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

gabriela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Incidental charges
Good except the hotel charged my credit card $106.00 for incidentals and has not refunded that money 6 days later. We didn’t have any charges
Sherri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keshurna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Five Star Quality
My stay here was amazing! Super friendly staff with a demure atmosphere
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

RoseMarie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
The front desk staff were very helpful and friendly.
JENNIFER, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LoShay, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was fabulous!! The location is great , staff super nice, the food at the cafe was delicious! I can’t not say anything bad about this place. Highly recommended and will definitely be going back. I have a house in Puerto Rico and would still return. The convenience of the proximity to everything is well worth it!!!
Martha L, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our time of departure the valet couldn’t find our rental key for about 15 minutes which was a little nerve wrecking bc we had an early flight. Other than those two small things we really enjoyed the hotel and our stay at the Doubletree.
Tenise, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our time of departure the valet couldn’t find our rental key for about 15 minutes which was a little nerve wrecking bc we had an early flight. Other than those two small things we really enjoyed the hotel and our stay at the Doubletree.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have to say the staff were extremely courteous and professional. Everything from check-in to check-out was perfect. Worth the money. Food at Pierre Cafe was excellent it was very convenient.
Evelyn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for business and Romantic 💘 Hotel Locat
Pablo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our first trip to PR was amazing, great place to stay and nice staff
Danylo, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

hulya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel looked great, very modern. Loved that I could walk over to the adjoining dining options. Had no issues with the room itself. Having a room next to an ice maker was a lot less peaceful than other areas of the hotel. If you’re on the ground floor the activity by the pool can be loud as well. Great for a short or longer stay.
Christina Antonia, 2-night trip
Verified Expedia guest review

2/10 Poor

Worst staff I have ever met
Juliana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent place to stay. Only two problems: There was a mix up that a worker gave away our room to someone else after we told them we would be landing at 0200 in the morning. They put us in a downgraded room until the morning. Then when we tried to get our proper room, a clerk that acted like he was a manager didn't want us to get our room and tried to block it. His coworkers worked something out anyway (I don't think they liked him too much...) Wasn't the room we ordered (King bed /Balcony, but it was nice. rest of the staff, especially the night guys, were awesome. If it wasn't for the one jack@ss, they would've gotten 5 stars. Would've liked to have gotten our room though. We were thinking about returning for a birthday soon, but....
Kenneth C, 4-night family trip
Verified Expedia guest review