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InterContinental Almaty, an IHG Hotel

5.0 star property
Rejuvenate with a soothing massage or take to the slopes with ski passes and equipment rentals at hand – then unwind amidst lush greenery.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Almaty, an IHG Hotel

Exterior
2 bars/lounges, sports bar, lobby lounge
Exterior
Front of property
2 bars/lounges, sports bar, lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski rentals
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$591
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Comfort Suite, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Suite, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite, 1 Single Bed, Smoking (Pasha)

Presidential Suite, 1 Single Bed, Smoking (Pasha)

Presidential Suite, 1 Single Bed, Smoking (Pasha)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 206 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Grand Suite, 1 Single Bed, Smoking

Room amenity

Grand Suite, 1 Single Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds, Club lounge access (High Floor, Lounge Access)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Room amenity

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking, Club lounge access (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed, Smoking, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Almaty

Pool
Spa
Pet-friendly
Free parking
9.6 out of 10, Exceptional, (74)
The price is NZ$925
includes taxes & fees
9 Feb - 10 Feb
The Ritz-Carlton, Almaty

About the area

Map
181 Zheltoksan Street, Almaty, 50013

What's nearby

  • Dostyk Plaza - 17 min walk
  • Almaty Central Stadium - 3 min drive
  • Almaty Opera House - 3 min drive
  • Zenkov Cathedral - 3 min drive
  • MEGA Park - 5 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 32 min drive
  • Almaty Station - 14 min drive
  • Almaly - 26 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Restopark - ‬10 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪La Coppola - ‬11 min walk
  • ‪Coffee Boom - ‬10 min walk
  • ‪Beefeater - ‬12 min walk

About this property

InterContinental Almaty, an IHG Hotel

InterContinental Almaty, an IHG Hotel features a ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Asian Cafe serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Ski passes and rentals are also available. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Turkish

At a glance

DONE

Hotel size

    • 277 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup
DONE

Off-site

    • Ski shuttle*
    • Shopping centre shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Basketball
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (10840 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment hire

Facilities

  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible airport shuttle

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 26-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Asian Cafe – This buffet restaurant serves breakfast, brunch and dinner. A children's menu is available.
Sunset Efes Beer Garden – Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open selected days.
Atrium Lounge & Bar – This lobby lounge serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
Tennis Bar / Restaurant – On-site restaurant. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 14760 per person
  • Airport shuttle service is offered for an extra charge of KZT 13440 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping centre shuttle, ski shuttle and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 16800.0 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

Frequently asked questions

Does InterContinental Almaty, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Almaty, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Almaty, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at InterContinental Almaty, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Almaty, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by InterContinental Almaty, an IHG Hotel?
Yes, an airport shuttle is available. The charge is KZT 13440 per vehicle one-way.
What are the check-in and check-out times at InterContinental Almaty, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at InterContinental Almaty, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.
What is there to do at InterContinental Almaty, an IHG Hotel and nearby?
Have fun with winter activities such as skiing and in warmer months, improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. InterContinental Almaty, an IHG Hotel also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near InterContinental Almaty, an IHG Hotel?
Yes, Asian Cafe offers garden views.
Does InterContinental Almaty, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around InterContinental Almaty, an IHG Hotel like?
InterContinental Almaty, an IHG Hotel is in Bostandyk District, a short 8-minute walk from National Museum of Kazakhstan and 17 minutes' walk from Dostyk Plaza.

InterContinental Almaty, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Tania, 2-night trip
Verified Expedia guest review

2/10 Poor

Tania, 3-night trip
Verified Expedia guest review

6/10 Good

Carr, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is very friendly
Jorge, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Abdulrahman, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 2-night trip
Verified Expedia guest review

8/10 Very good

Monica, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Carter, 5-night business trip
Verified Expedia guest review

8/10 Very good

Very friendly staff and excellent breakfast service
Roy, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
GUILLAUME, 14-night romance trip
Verified Expedia guest review

6/10 Good

Front desk was not helpful at all
Roy, 22-night business trip
Verified Hotels.com guest review

6/10 Good

太陈旧了
Simon, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Adam, 5-night trip
Verified Expedia guest review

8/10 Very good

Very good service
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mint quality -amazing after so many years . Turkish care.
Sergy, 2-night business trip
Verified Expedia guest review

6/10 Good

Not 5 stars.
The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was very clean and welcoming. I had a nice stay.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay. Nice property, superb food and service!
5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Arian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Esmira, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
3-night business trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Orbitz guest review

10/10 Exceptional

Good!
Beautiful view
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in all aspects
This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Jennifer, 13-night business trip
Verified Hotels.com guest review

8/10 Very good

Francesco, 1-night business trip
Verified Hotels.com guest review