Destination
Guests
All properties in Cancun, Quintana Roo, Mexico

Seadust Cancun All Inclusive Family Resort

All-inclusive beachfront resort with free water park, near Aquaworld

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$325

Image gallery

  • View from Hotel
  • View from Hotel
  • Beach
  • Beach
  • View from Hotel
View from Hotel. Image 1 of 95.
1 / 95View from Hotel
7.8.Good.
  • A few glitches, to be expected since covid is the excuse for any and everything. Over…

    Apr 3, 2021

  • The staff was rude and the hotel had mold and bed bugs

    Mar 24, 2021

See all 1,236 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transport options
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 505 guestrooms
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools

What’s around

  • In Zona Hotelera
  • Aquaworld - 11 min walk
  • Cancun Interactive Aquarium - 26 min walk
  • La Isla Shopping Mall - 29 min walk
  • Delfines Beach - 40 min walk
  • Maya Cancun Museum - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Ocean View Suite with Jacuzzi 2 Double Beds
  • Luxury Suite, 2 Double Beds
  • Sunset Suite
  • Ocean Front Suite-Adults Only
  • Family Suite 2 Double Beds
  • Luxury Suite, 1 King Bed
  • Club Ocean View Suite with Jacuzzi 1 King Bed
  • Family Suite 1 King Bed

Location

  • In Zona Hotelera
  • Aquaworld - 11 min walk
  • Cancun Interactive Aquarium - 26 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Aquaworld - 11 min walk
  • Cancun Interactive Aquarium - 26 min walk
  • La Isla Shopping Mall - 29 min walk
  • Delfines Beach - 40 min walk
  • Maya Cancun Museum - 24 min walk
  • Ballenas Beach - 10 min walk
  • Marlin Beach - 11 min walk
  • Luxury Avenue Shopping Mall - 14 min walk
  • Kukulcan Plaza Shopping Mall - 16 min walk
  • Tequila Museum - 26 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 505 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account which will enable you to manage your booking.

Required at check-in

     
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 1 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 10 restaurants
  • 10 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Scuba diving nearby
  • Nightclub
  • Free water park access
  • Beach towels
  • Waterslide
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Number of living rooms
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Ziplining
  • Kids club
  • Childcare

Kids' club
  • Supervised activities for children ages 12 years old and younger

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Seadust Elegance Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Le Maison de Michelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Big Ben - This steakhouse serves dinner only. Open daily.

Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Creperie - Onsite café. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Free water park access

Nearby

  • Golfing nearby
  • Scuba diving nearby

Small print

Also known as

  • Seadust Cancun Family Resort All Inclusive
  • Seadust Cancun Family All Inclusive
  • Seadust Cancun Family Resort
  • Seadust Family Resort
  • Great Parnassus Family Resort All Inclusive
  • Great Parnassus Family Inclus
  • Great Parnassus All Inclusive
  • Seadust Cancún All Inclusive Family Resort
  • Seadust Cancun Family Resort All Inclusive
  • Seadust Cancun All Inclusive Family Resort Resort
  • Seadust Cancun All Inclusive Family Resort Cancun
  • Seadust Cancun All Inclusive Family Resort Resort Cancun
  • Great Parnassus Cancun
  • Great Parnassus Resort
  • Great Parnassus Resort All Inclusive
  • Great Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Great
  • Parnassus Resort

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 550 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children costs MXN 550 (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 5 years old are not allowed in the spa.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property is kept vacant for a minimum of 24 hours between guest stays.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Seadust Cancun All Inclusive Family Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 10 onsite restaurants, featuring French cuisine. Nearby restaurants include La Capilla Argentina (8-min walk), Mare by Cenacolo (8-min walk), and Casa Rolandi (9-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 550 per vehicle one-way.
  • No, this resort doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
  • Have fun with onsite activities like volleyball, rock climbing, and ziplining and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Seadust Cancun All Inclusive Family Resort also has 10 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.
7.8.Good.
  • 2.0.Poor

    Definitely not All Inclusive.. Avoid

    This Hotel is over priced for what it is actually worth. Staff will have attitudes and when I requested to have my toilet fixed from check-in it was completed until our last day. Lastly the food at this location is very average. I found my self leaving and getting food else where. In summary find somewhere else...

    3 night trip with friends, Mar 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent Covid precautions, service needs work

    The hotel stay as far as cleanliness, food, room was really good. The process to get our Covid test done was really smooth, and we got the results shortly after. (Needed to travel back to the US). They did an excellent job as far as Covid precaution, they had a temperature and sanitizing station all over, staff had masks and some face shields, the sitting areas was sanitized after every use. The service however could be better, everyone is so nice and friendly, but not efficient, nothing gets done and it takes forever for a request to be full filled and communicated from one person to the next. It took us forever to be moved from one room to the next, with hours in between of us not having access to any. Also, partial ocean view room is not the same as full ocean view and should not be priced the same, my thoughts. The didn’t have much as far as entertainment, I’m guessing due to Covid. We also got their membership but was very very disappointed by the membership services, we couldn’t tell the difference as far as experience between being members and non members. I like that they have an app where you can make dinner reservations, view the map etc. That was convenient Generally we had a good experience, improvement could be made as far as service but overall it’s a nice place, enjoyed the food m, the views and it’s quite close to the airport and mall etc.

    Daisy, 3 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome stay!

    Kendall, 5 night family trip, Jan 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Resort didn’t have ropes in the room. Then there was a bad smell of mold in a the room they change the room for us but other one was the same. Then there was a bottle of water when we come in the room after a couple days we ask to bring some more they say they don’t give no more it’s just for the one time.

    5 night family trip, Dec 31, 2020

    Verified Expedia guest review

  • 6.0.Good

    The staff are so unprofessional always try to sale upgrades that I don’t need

    Brandon, 3 night trip, Dec 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Big rooms, beautiful views, all staff were very nice and helpful. Amazing all around!

    4 night romance trip, Dec 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Family Fun

    We took a family vacation December 2020. This was our second time staying at Seadust. The resort was taking COVID precautions seriously and requiring masks in all public areas. Everyone in our party had a great time! We would suggest this resort for families looking for a great family style experience and would likely return. Here were a few points I’d share though. Food: We were never left hungry; there were a lot of options and enough to please everyone in our party of six. I would however suggest some sort of notification of what restaurants will be closed each evening. Pools and Beach: we spent most of our time bouncing between the pools and beaches. Overall we were pleased with the condition of them all. I’d suggest a bit more attention paid to beach sand...I had to remove food remnants and cigarette butts from our beach area more than once. It appeared there may have been a few late night beach parties that were not considerate;) The main pool bathroom needs an attendant and hourly cleaning. I don’t expect too much from a poolside bathroom; I understand it’s hard to keep dry and fresh but it was gross. Not unusable, but not pleasant. Room: We stayed in a Family King Suite. Our only concern with the room was that the towel service was not consistent. Many days we got 4 fresh bath towels for the 4 guests in the room but not a single wash cloth, hand towel or floor mat/towel. Kids: our highlight was the zip line and that friendly staff!

    6 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My jacuzzi didnt work in my room but it was comfy

    3 night trip, Dec 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Satisfied

    Excellent service from the entire staff, everyone was very friendly and helpful. Wish they wouldn’t give you an hour talk when you check in to try and sell your their membership. Wasn’t given the right room when we got there, it took them a couple hours to change us after initially saying they wouldn’t be able to. Overall I’d give it a 8.5/10

    Jonathan, 4 night family trip, Nov 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place was amazing, all the staff are very friendly and doing everything is possible to make you feel more comfortable! The food is awesome with lot os options to choose from! I’ll definitely be back!

    Michelle, 1 night romance trip, Nov 28, 2020

    Verified Orbitz guest review

See all 1,236 reviews