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Hotel Don Luis Puerto Montt

4.5 star property
Luxury hotel in Puerto Montt with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Don Luis Puerto Montt

Front of property
Bar (on property)
Lobby
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, 1 Queen Bed

Highlights

Free cots/infant beds
LED TV
Renovated in 2020
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds

Highlights

Free cots/infant beds
LED TV
Renovated in 2020
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Digital channels
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

LED TV
Renovated in 2020
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

LED TV
Renovated in 2020
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Novotel Puerto Montt

Pet-friendly
Parking available
Free WiFi
Laundry facilities
8.8 out of 10, Excellent, (129)
The price is NZ$131
includes taxes & fees
9 Dec - 10 Dec
Novotel Puerto Montt
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About the area

Map
Quillota 146, Puerto Montt, Los Lagos, 5480000

What's nearby

  • Puerto Montt Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Mall Paseo Costanera - 3 min walk - 0.3 km
  • Dock - 4 min walk - 0.4 km
  • Angelmo Fish Market - 3 min drive - 2.4 km

Getting around

  • Puerto Montt (PMC-Tepual) - 29 min drive
  • La Paloma Station - 10 min drive
  • Puerto Varas Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Sherlock - ‬4 min walk
  • ‪Cafe Central Criollo Restobar - ‬3 min walk
  • ‪Live Socialbar - ‬1 min walk
  • ‪Tablón del Ancla - ‬1 min walk
  • ‪Club Aleman - ‬1 min walk

About this property

Hotel Don Luis Puerto Montt

Situated by the ocean, Hotel Don Luis Puerto Montt is a great choice for a stay in Puerto Montt. Guests can visit the fitness centre for a workout or grab a bite to eat at Doña Elena, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 65 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options
  • Free off-site parking within 656 ft

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle within 20 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Do̱a Elena РThis restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Does Hotel Don Luis Puerto Montt offer free cancellation for a full refund?
Yes, Hotel Don Luis Puerto Montt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Don Luis Puerto Montt?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Don Luis Puerto Montt?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Don Luis Puerto Montt?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Hotel Don Luis Puerto Montt?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Don Luis Puerto Montt?
No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (18-min drive) is nearby.
What is there to do at Hotel Don Luis Puerto Montt and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Don Luis Puerto Montt?
Yes, Doña Elena offers local cuisine.
What's the area around Hotel Don Luis Puerto Montt like?
Hotel Don Luis Puerto Montt is located on the boardwalk, a short 2-minute walk from Puerto Montt Cathedral and 3 minutes' walk from Mall Paseo Costanera.

Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Alvaro, 1-night business trip
Verified Expedia guest review

6/10 Good

Maria-Jose, 1-night trip
Verified Expedia guest review

6/10 Good

Avoid especially on weekend as riots still active
Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great as a stopover from Patagonia to Lake region
Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Susan R, 2-night trip
Verified Hotels.com guest review

8/10 Very good

No physical wine list, staff had to keep referring to the till to find out the cost
Colin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, fine location. Elevator could be a little more efficient.
Piet, 1-night trip
Verified Expedia guest review

6/10 Good

A bit worn but very welcoming
Hotel Don Luis Puerto Montt might be a little old and kitschy but the staff are friendly and welcoming and the rooms were warm and comfortable. What it lacked in 'newness' and 'adequate lighting in the bathroom' it more than made up for with hospitable touches, like a complimentary drink on arrival and a tasty continental breakfast. All in all a nice, no-frills stay that was value for money.
J., 2-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Terance, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Puerto Monty
The staff at this hotel is very nice and do their best to accommodate your needs. The hotel itself is very antiquated. The rooms are very small and the showers are even smaller. The hotel is in a very busy part of the city. The road noise is excessive. Especially because there is no air conditioning and you need to have a window open to allow for any fresh air. The breakfast is basic, but decent. Again if not for the kindness of the staff the stay would have been awful. If you do not have some basic understanding of Spanish I would not recommend the hotel as very few of the employees speak English.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice stay - I would stay there again.
Convenient location, great friendly staff (Natalie is a lovely girl with great English) and nice clean room. However, the room is a bit tight, no in-room tea/coffee facility and the hot water for showers could be a bit hotter.
Jessica, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

No air
Our sorprised was find this hotel don't have air conditioning, the thing negative because the staff give excellent service and the location perfect.
Verified Orbitz guest review

10/10 Exceptional

Wonderful staff! Very helpful and caring
The hotel staff was absolutely wonderful, minus the rude restaurant staff. The breakfast buffet was great, I was pleasantly surprised. We only stayed one night, but I thought the rooms very comfortable and relatively clean, we had a great window view.
Verified Orbitz guest review

8/10 Very good

good hotel close to centre of town free pisco with check in
Verified Expedia guest review

10/10 Exceptional

Efficient staff and great location
We found our hotel location, right near the water, shops and park, very convenient. We found a very nice, reasonably priced, popular, family-type restaurant, Tablon del Ancla, quite nearby. At the hotel, the staff was courteous, solicitous, and very efficient. The afternoon day shift head woman (not sure of name) in particular took great effort and initiative in helping us out. She even suggested their calling our rental car company when we arrived (at the close of our trip to Chile) to verify whether they would come to the hotel to pick up our vehicle so that we did not have to drive out to the airport for the return (they did, for just a 15,000 peso fee (about $25). The breakfast was ample and nice.
Verified Expedia guest review

10/10 Exceptional

good
No complaints, good breakfast, pretty fast Wi-Fi, secure storage for bicycle.
Verified Hotels.com guest review

10/10 Exceptional

Convenient and Clean
Good stay, great location
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

J's mama
My specific complaints re the hotel/room are these: 1. The overall size of the room was too small. Barely able to walk around the bed and if the desk chair was pulled from under the desk, could not pass between that and the bed at all. 2. The queen bed mattress was not of sufficient quality, or was too worn not sure. It sagged. 3. The lighting in the room, particularly the bathroom was woefully inadequate. 4. I had a pretty good view of the water if I could have seen through the window, which was very dirty. 5. There was no bathtub,only a shower. I'm ok with that but the shower was approximately 28 square. Isn't that really small? 6. The bathroom door stuck hard if closed all the way. 7.No clock of any kind in the room, nor nose/facial tissues. 8. There was black mold around the bottom of the shower. Ew. 9. There were no washcloths available, only towels. That, however, is not unusual in Chile. 10. Very thin walls and ceilings, so noisy. There was construction going on overhead and often well into the night. Heard it one morning beginning about 3:30 AM. Sounded like they might come through my ceiling. After 10 days/nights there I was faily well adjusted to everything except the dirty window and moldy shower I felt I was living more in the Chilean experience of not wasting a single thing including space. The hotel where I stayed last December was pure luxury by comparison though. I missed it.
Verified Orbitz guest review

8/10 Very good

Good, quick stopover
Staff was above and beyond helpful helping me with a travel arrangement. Bartender was a really cool, interesting person to chat with.
Verified Hotels.com guest review

10/10 Exceptional

Great place
Clean and with very helpful staff. Convenient location (15 walk from bus station; 5 min from waterfront). Could use some fans inside the rooms for warmer nights but otherwise no issues. Will stay again.
Verified Hotels.com guest review