Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
What's nearby
El Cid Country Club Golf Course - 5 min drive - 2.9 km
Mazatlan International Center - 6 min drive - 5.2 km
Mazatlán Aquarium - 9 min drive - 6.2 km
Cerritos Beach - 9 min drive - 4.9 km
Witches Beach - 10 min drive - 6.9 km
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive
Restaurants
Angelo's - 4 min walk
Sushi Yoko Restaurant - 7 min walk
La Catrina Restaurant y Cantina - 1 min walk
Los Panchos-pueblo Bonito - 3 min walk
Restaurante Cilantros - 6 min walk
About this property
Luna Palace Hotel and Suites
Luna Palace Hotel and Suites is a great choice for your beach stay in Mazatlán, putting you near activities such as surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
71 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
What to do
On the beach
Ecotours nearby
Golfing nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Water slide
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Smooth flooring in room
Room amenities
Be entertained
29-inch TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
What to enjoy
Balcony
Freshen up
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Microwave
Kitchenette
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán
Frequently asked questions
Does Luna Palace Hotel and Suites offer free cancellation for a full refund?
Yes, Luna Palace Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luna Palace Hotel and Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Luna Palace Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Luna Palace Hotel and Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Luna Palace Hotel and Suites?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Luna Palace Hotel and Suites?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (5-min drive) are both nearby.
What is there to do at Luna Palace Hotel and Suites and nearby?
Have fun with nearby activities such as body boarding and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a fitness centre. Luna Palace Hotel and Suites also has a garden.
Are there restaurants at or near Luna Palace Hotel and Suites?
Yes, there's an on-site restaurant.
Does Luna Palace Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
Does Luna Palace Hotel and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Luna Palace Hotel and Suites like?
Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.
Luna Palace Hotel and Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
27 November 2024
Donna
Donna, 3-night trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Todo Bien
todo muy bien, me gusta que la habitacion tiene cocineta, la playa es muy buena, se puede uno meter a nadar sin problema, ademas de que hay salvavidas y actividades en el area de la alberca
Vicente
Vicente, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Excellent
Daniel
Daniel, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .
Monica
Monica, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
22 June 2024
Food was terrible. Service was bad. Not friendly at all.
timothy
timothy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Claudia
Claudia, 5-night trip
Verified Expedia guest review
8/10 Very good
16 June 2024
Edgar Rodríguez
Edgar Rodríguez, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Hotel is good very family-friendly
David
David, 3-night family trip
Verified Expedia guest review
4/10 Fair
13 June 2024
Juan
Juan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
brian
brian, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Tatiana Iveliz
Tatiana Iveliz, 3-night trip
Verified Expedia guest review
2/10 Poor
19 May 2024
Not well
Bryar
Bryar, 6-night trip
Verified Expedia guest review
8/10 Very good
9 May 2024
Me gusto la amabilidad del personal de servicio asi como la quietud del lugar ,bella estancia y bello lugar
Oriol
Oriol, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
It’s beautiful!! Close to the beach..it’s calm and peaceful…
Nayely
Nayely, 3-night trip
Verified Expedia guest review
6/10 Good
9 March 2024
UNABLE TO MAKE FUTURE RESERVATIONS AT THE HOTEL.
DWIGHT
DWIGHT, 21-night romance trip
Verified Expedia guest review
8/10 Very good
7 March 2024
Simple, clean, well kept and quiet. Lovely pool.
Nicholas
Nicholas, 6-night romance trip
Verified Expedia guest review
8/10 Very good
24 February 2024
Smaller property with nice pool and beach access. Access to the property for people staying at sister resorts nearby made it a bit busier poolside at times but was was likely due to Mardi Gras approaching toward the end of our stay. Did not do all inclusive as there are plenty of great dining options around. Some that did all inclusive said they had trouble getting service but the staff seemed attentive to us. Might be worth doing a breakfast plan if available as it looked pretty good. Nice to have a kitchenette with full size fridge, stove and microwave/oven combo and coffee maker. Did the smaller suite but would do the one bedroom due to the larger patio and separate bedroom but for as much time we were in the room the studio was fine. Mostly mature guests so quiet for the most part. Some families visiting from other sister resorts had kids but staff made sure they were supervised and not horsing around. Beach area is a fair size and well kept. The Star and Océano Palace resorts had more action and noise with bands. Easy ride (100 pesos) to the heart of golden zone and other areas with pulmonías or truck cabs. 250 ish to city centre. Most rooms have an ocean view and even the pool view included some ocean exposure. Would stay here again but some guest were saying they are going to renovate or expand into tours. Not sure but with the number of locals who were touring for timeshare or purchase didn’t make sense. Would definitely stay again if available!
Murraymm
Murraymm, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
8 February 2024
Great place
Luis
Luis, 1-night trip
Verified Expedia guest review
8/10 Very good
3 February 2024
Great location with some really good restaurants near by. Overall staff was great. Poula at the desk was lovely. My Spanish could definitely be better but I feel that some English by staff could also be better I tried to look after the staff daily with gratuity because I know that’s how they make a living. I did have a garment go missing from my room and nothing was done about it. Disappointed 😢
Donald
Donald, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 January 2024
We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
Luis
Luis, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 January 2024
Had a great and peaceful time. W’ll come back
Sophie Josette
Sophie Josette, 5-night trip
Verified Expedia guest review
10/10 Exceptional
13 January 2024
.
Lacey
Lacey, 7-night trip
Verified Expedia guest review
10/10 Exceptional
14 December 2023
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Denise
Denise, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 December 2023
Jason
Jason, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 November 2023
The cleanliness of the common areas is excellent 👌