Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
What's nearby
La Garena Plaza Shopping Center - 13 min walk - 1.1 km
Plaza Cervantes - 5 min drive - 3.0 km
Convent of Las Clarisas de San Diego - 5 min drive - 3.0 km
University of Alcala - 7 min drive - 4.1 km
Parque Europa - 10 min drive - 8.4 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
Alcala de Henares University Station - 10 min drive
Alcala de Henares La Garena Station - 11 min walk
Torrejon de Ardoz Station - 11 min drive
Restaurants
Glass Cafe Bar Lounge - 19 min walk
Burger King - 5 min walk
KFC - 5 min walk
Ginos la Garena Plaza - 12 min walk
Terraza Hotel Rafael Alcalá - 3 min drive
About this property
ibis Alcalá de Henares la Garena
Located near a train station, ibis Alcalá de Henares la Garena is a great choice for a stay in Alcala de Henares. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
Hotel size
92 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Arrivals after 9 PM require advance notice by telephone.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.95 for adults and EUR 3.98 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares
Frequently asked questions
Does ibis Alcalá de Henares la Garena offer free cancellation for a full refund?
Yes, ibis Alcalá de Henares la Garena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Alcalá de Henares la Garena?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis Alcalá de Henares la Garena?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at ibis Alcalá de Henares la Garena?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
Are there restaurants at or near ibis Alcalá de Henares la Garena?
Yes, La Garena offers Regional cuisine.
What's the area around ibis Alcalá de Henares la Garena like?
Ibis Alcalá de Henares la Garena is a short 13-minute walk from La Garena Plaza Shopping Center and 5 minutes' walk from Casa de Hippolytus.
ibis Alcalá de Henares la Garena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
1 January 2025
Marcin
Marcin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Good 👍 place
Freddy
Freddy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
ODAR
ODAR, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Close to rail station and byses to airporr and Madrid
Good common area beside reception area
Margaret
Margaret, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Lovely modern hotel good value. Food and bar great. Good location
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Clean hotel. Friendly service
Free parking (hard to come by in Europe).
There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Fernando
Fernando, 1-night family trip
Verified Expedia guest review
2/10 Poor
13 June 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2024
Comfortable
Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Jo
Jo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Louis
Louis, 1-night trip
Verified Expedia guest review
8/10 Very good
21 May 2024
This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Susan
Susan, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
7 April 2024
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Javier
Javier, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
25 February 2024
Very Good
Juan Carlos
Juan Carlos, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2023
Excellent!!
Samuel
Samuel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 July 2023
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 April 2023
The only problem that I found was that the air conditioner was not working.
Ramon
Ramon, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
26 March 2023
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Juan
Juan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 March 2023
Celia
Celia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2022
Nice hotel we used for One night
Roger
Verified Expedia guest review
4/10 Fair
22 October 2022
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either.
The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.