Huntington Convention Center of Cleveland - 10 min walk
Progressive Field - 11 min walk
Rock and Roll Hall of Fame - 15 min walk
Huntington Bank Field - 15 min walk
Getting around
Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
Cleveland Hopkins International Airport (CLE) - 16 min drive
Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
The Arcade - 3 min walk
Jake's - 4 min walk
Chipotle Mexican Grill - 3 min walk
House of Blues Cleveland - 4 min walk
Shake Shack - 3 min walk
About this property
Hyatt Regency Cleveland At The Arcade
Hyatt Regency Cleveland At The Arcade offers a great location, putting you within a short 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. You can indulge in deep-tissue massages, facials or manicures and pedicures, and grab a bite to eat at 1890 Restaurant, which serves American cuisine and is open for breakfast. Other highlights at this eco-friendly hotel include a 24-hour fitness centre and a bar/lounge. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Languages
English, Spanish
At a glance
Hotel size
293 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 49 per night; includes in/out privileges)
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
9 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1890
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Spa services
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Room amenities
Be entertained
IPod docking station
37-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and manicures and pedicures.
Dining
1890 Restaurant – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
1890 Lounge – This bar specialises in American cuisine and serves dinner and light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 30 for adults and USD 9 to 15 for children
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Parking
Valet parking costs USD 49 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Frequently asked questions
Does Hyatt Regency Cleveland At The Arcade offer free cancellation for a full refund?
Yes, Hyatt Regency Cleveland At The Arcade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Cleveland At The Arcade?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Cleveland At The Arcade?
Yes. Valet parking costs USD 49 per night.
What are the check-in and check-out times at Hyatt Regency Cleveland At The Arcade?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
Is there an on-site casino at Hyatt Regency Cleveland At The Arcade?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (6-min walk) is nearby.
What is there to do at Hyatt Regency Cleveland At The Arcade and nearby?
Hyatt Regency Cleveland At The Arcade has a 24-hour fitness centre and spa services.
Are there restaurants at or near Hyatt Regency Cleveland At The Arcade?
Yes, 1890 Restaurant offers American cuisine.
What's the area around Hyatt Regency Cleveland At The Arcade like?
Hyatt Regency Cleveland At The Arcade is a short 9-minute walk from Tower City-Public Square Station and 6 minutes' walk from JACK Cleveland Casino. Travellers say that the hotel is in a great location.
Hyatt Regency Cleveland At The Arcade Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Megan
Megan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Beautiful building and accommodations
Beautiful historical building with amazing interior hall for many of the rooms. Many little shops and businesses on the main floor which also is public access. Right by a lot of things to do and see in Cleveland!
Kevin
Kevin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
It was great except the shower needed painting and cleaning
Christine
Christine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Architectural eye candy
Just a beautiful building and a great example of why we should preserve historic buildings.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Best place to stay in downtown Cleveland.
STUNNING. The history and the ability to have it as perfect as they did. Sensational. Room was amazing. Bed was to die for. 10 out of 10.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Thanks Giving at the Arcade.
I booked thru hotels.com the first night including breakfast for three. At check in I booked a second night, clerk offered an "upgrade" to a suite for 12 USD more for both night- but it was not a suite, just a conventional two queen bedroom. Disappointed.
At check out, a lady was charging me breakfast for both days for all guests, charging me close to 400 USD. I showed her in my reservation that fee included free breakfast. After her discussing with her manager decided to apply the free breakfast. I felt I was been robbed.
The place is a jewel, breakfast quality is great...unfortunate is in bad conditions and service is not at the level of the property.
Still we enjoyed our thanks giving holiday.
ELias
ELias, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Angie
Angie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
The lady at the front desk was so friendly.
Carl
Carl, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 November 2024
Good Stay
The hotel is in a great area if you are looking for a city experience in Cleveland. The hotel shower water is very heavily chlorinated and the comforter on the bed was flat. Not fluffy, if that’s your thing. Overall it was a good stay!
Trina
Trina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Cameron
Cameron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Dominic
Dominic, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Top hotel in the heart of downtown
Phenomenal hotel staff and location, highly suggest it!
Pouya
Pouya, 3-night business trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
JUDD
JUDD, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Perfect
Amazing service and a beautiful place! Will stay again when in Cleveland.
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Darsey
Darsey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Isaac
Isaac, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Friendly staff
Beautiful surroundings in the hotel
Room was clean
Jeffrey R
Jeffrey R, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
Donyo
Donyo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Beautiful hotel. Great location
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Beautiful building
Excellent all around. Great location, friendly staff,and valet service made for hassle free coming and going.