Fond du Lac, WI (FLD-Fond du Lac County) - 36 min drive
Waukesha, WI (UES-Waukesha County) - 44 min drive
Milwaukee, WI (MKE-General Mitchell Intl.) - 44 min drive
Restaurants
Culver's - 5 min walk
McDonald's - 14 min walk
Starbucks - 17 min walk
Main Street Cafe - 7 min drive
Pizza Ranch - 13 min walk
About this property
Quality Inn & Suites
Quality Inn & Suites is a great choice for a stay in West Bend. Guests can take a dip in the indoor pool, and free perks include buffet breakfast, WiFi and self-parking. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Swedish
At a glance
Hotel size
49 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-off cleaning fee of USD 50
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities such as skiing. Quality Inn & Suites also has an indoor pool.
Quality Inn & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Gayle
Gayle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Needs some maintenance.
Had a problem with the key cards ( only one would work). Door safety catch was almost falling off. Waste basket was full when we got into the room. Not a complaint but check the exhaust fan in the bathroom very noisy.
chris
chris, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Family trip
It was an average motel room.
Disappointed in that the hot tub was out of service.
Breakfast was normal motel food.
jeff
jeff, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
Drew
Drew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Excellent clean and quiet room.
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Benedetto
Benedetto, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 September 2024
It smelled like wet dog when walked in. Online said it had a pool and hot tub but hot tub wasnt working. No discount on price of room for no hot tub. Was told we have to call ourselves and see if all amenities are working. Not our job. Me and my husband canceled our reservation and got another hotel room at a different hotel
Lyndsay
Lyndsay, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Everything was as expected!
Albert
Albert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Crystal
Crystal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
I loved my stay here and would recommend this hotel.
Logan
Logan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Marjie
Marjie, 6-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Some updates. Comfy bed. Good A/C. Friendly staff. Good location.
Kristin
Kristin, 1-night family trip
Verified Expedia guest review
6/10 Good
31 August 2024
The common areas need a major refurb. The room itself was fine
jeanne
jeanne, 1-night trip
Verified Expedia guest review
4/10 Fair
28 August 2024
Room and hallways, common areas where all very dirty.
Laura
Laura, 4-night family trip
Verified Expedia guest review
6/10 Good
25 August 2024
The hot tub was empty, which was a major disappointment upon arrival because it’s the only reason I chose this hotel. The pool was fine. The room was a bit dirty and there were some slightly imperfect smells, but nothing too terrible. The deadbolt on our room was not usable. The breakfast was adequate and the coffee was actually pretty decent compared to most hotels. For the price it was ok, but still so bummed about the hot tub.
Lindsey
Lindsey, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Great stay
Great friendly staff, clean room, well decorated.
derek
derek, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Nichole
Nichole, 1-night trip
Verified Expedia guest review
6/10 Good
1 August 2024
had to ask for clean towels a number of times
Gerald
Gerald, 8-night romance trip
Verified Expedia guest review
6/10 Good
26 July 2024
Adequate at best. Very strong odor from air freshener or cleaning fluid. A bit too much for me, not mush rest that night.
Michael
Michael, 1-night trip
Verified Orbitz guest review
6/10 Good
25 July 2024
Staff were very kind and helpful. But toilet bowl was not scrubbed. Corner of floor in bathroom needed cleaning. I expect things were sanitized, just not scrubbed or polished. Linens and towels were fine. But hot tub broken and drink machine removed and not replaced. Bathroom sink drain slow. Clean enough to be safe, but needed a deep clean.
Royce
Royce, 3-night romance trip
Verified Expedia guest review
2/10 Poor
10 July 2024
I would not stay here again, the room smelled of mildew and was not the most clean.
Destinee
Destinee, 5-night trip
Verified Expedia guest review
2/10 Poor
9 July 2024
When we got into our room we found a crack pipe in it!!!!!!! The hot tub in the pool room is broken and that was the main reason I booked this hotel as it had one! The whole hotel stinks and is out dated and the breakfast area is filthy. The door to the garbage can is covered in old cakes on food! Completely disgusted!
Sara
Sara, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Kenneth
Kenneth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 June 2024
Meh
When I checked in I was not told to insert and then remove the key EXTREMELY SLOWLY so that it would work. I had to walk all the way back to the front desk to say "my key didn't work", just for receptionist to tell me "You have to remove it extremely slowly, otherwise kt won't work". Annoying to not be told that when I checked in! And I was also not told the hours for breakfast.