Property is ok. Food is very good and at fair prices. Most of the satff is friendly, but there is always this one person that nows NOTHING about the hospitality philosophy and makes your stay a bit harsh ... You are about a 15 min drive away from downtown. Hotel assures and advertises a parking lot, which they do not have. This was issue for us and made our stay have a dark rice. There is no elevator, Rooms are not so big nor spacy. This makes them sort of small and with limited storaging space. Rooms have all interior view; this makes them a bit noisy and with cero outside view. Their internet connection is very, very unstable and unreliable, something that today becomes a terrible deal for all of us as guests. I offered to pay with AMEX, and they requested another card/FORM OF PAYMENT ( Visa / MC ) since they did not like guests paying with AMEX ... OVERRALL RESUME: Give it a try and decide for yourself what you think about this hotel. In my case, next time I am in OAXACA, I will try some other options ...