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Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
West Springfield hotel with indoor pool and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Exterior
Gazebo
Studio Suite, 2 Double Beds
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Connecting rooms available
  • Free parking
  • Gym
  • Laundry facilities
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
Feel at home
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$170
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Pool
Free parking
Free WiFi
Connecting rooms available
7.6 out of 10, Good, (779)
The price is NZ$205
includes taxes & fees
27 Dec - 28 Dec
Comfort Inn & Suites
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About the area

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 26 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 18 min drive
  • Northampton Station - 19 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Candlewood Suites West Springfield, an IHG Hotel puts you within a 15-minute drive of MGM Springfield and Six Flags New England. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 71 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Pitbull dog breeds are not permitted.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • Lockers available
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to December 31 2024 (dates subject to change):
  • Hot tub
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0000503250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites West Springfield, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites West Springfield, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM. The swimming pool will be unavailable from October 16 2024 to December 31 2024 (dates subject to change).
Are pets allowed at Candlewood Suites West Springfield, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites West Springfield, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Candlewood Suites West Springfield, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Candlewood Suites West Springfield, an IHG Hotel?
No, this hotel doesn't have a casino, but MGM Springfield (5-min drive) is nearby.
What is there to do at Candlewood Suites West Springfield, an IHG Hotel and nearby?
Candlewood Suites West Springfield, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub and a picnic area.
Does Candlewood Suites West Springfield, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.
What's the area around Candlewood Suites West Springfield, an IHG Hotel like?
Candlewood Suites West Springfield, an IHG Hotel is a short 9-minute walk from Connecticut River and 13 minutes' walk from Big E.

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avidity family
My stay at Candlewood hotel was very comfortable and easy assisted to the places I want to visit.
Elizabeth, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointed and Dissatisfied
Booked a one bed room on hotels.com and paid online. When I got there I had to pay another $100 and then was told the pool and hot tub are closed (which was the reason I booked this hotel). Then I got to the room and it had 2 beds.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent price for what it is
Basic room floors were dirty, otherwise clean and the bed was super comfortable. I’d choose this hotel again for the price
Angelica, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor experience
No Pool no Spa, jym's multi-trainer is OOO, AC is noisy
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kathleen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shanna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staying at Candlewood Suites is always very nice.
Richard, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 2-night trip
Verified Expedia guest review

8/10 Very good

Rachael, 1-night trip
Verified Expedia guest review

8/10 Very good

It's great to be able to cook meals during a stay and have separate bedroom . Only thing I didn't like was there isn't an oven.
June, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nancy, 2-night trip
Verified Expedia guest review

6/10 Good

They need to clean the rooms more often than once a week
Monica, 7-night trip
Verified Expedia guest review

10/10 Exceptional

X
Basilio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great price, clean
Hsiu, 1-night family trip
Verified Expedia guest review

6/10 Good

One night stay, the room felt clean but old. Outside cigarettes were on the ground and not picked up. Staff was friendly
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annual Stay
Once a year I stay at this location for 2 weeks, the staff are friendly and helpful...front counter service personell same as last year and Susan was helpful in extending my stay without me having to change rooms
Dave, 13-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice and big room
Steven, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MERITA, 14-night trip
Verified Hotels.com guest review

8/10 Very good

Clean Pet friendly.
Seana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room setup was awesome. One of the best studio setups I have seen. Only drawback was one side of the bed was extremely close to the outside wall.
William, 1-night romance trip
Verified Expedia guest review

6/10 Good

It’s ok. Good for one night
Sally, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great trip
russell, 1-night trip
Verified Hotels.com guest review