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Cassino All Inclusive Resort Poços de Caldas

4.0 star property
Family-friendly hotel in Jardim Philadelphia with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cassino All Inclusive Resort Poços de Caldas

Indoor pool, outdoor pool, pool loungers
Aerial view
Sundeck
Children's activities
Family Room (Luxo)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free parking
  • Pet-friendly
  • Spa
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Daily housekeeping
The price is NZ$406
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Family Room (Luxo)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite

Exclusive Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 88.21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Located on the top floor
In-room safe
Daily housekeeping
  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Premium Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Premium Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 60.66 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 55.10 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

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The price is NZ$390
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306

What's nearby

  • Walter World Theme Park - 5 min drive - 5.9 km
  • Macacos Fountain - 9 min drive - 9.2 km
  • Thermas Antonio Carlos - 11 min drive - 9.7 km
  • Pedro Sanches Square - 11 min drive - 10.1 km
  • SESC Pocos de Caldas Community Center - 11 min drive - 10.3 km

Restaurants

  • ‪Sorvetes Nevada - ‬9 min drive
  • ‪Cabana Pizzaria - ‬9 min drive
  • ‪Doces Tatitania - ‬8 min drive
  • ‪Panela de Pedra I - ‬5 min drive
  • ‪Restaurante Fazenda - ‬6 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas

Cassino All Inclusive Resort Poços de Caldas is a great choice for a stay in Poços de Caldas. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, an outdoor pool and a bar/lounge.

All-inclusive

All-inclusive room rates at Cassino All Inclusive Resort Poços de Caldas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Portuguese, Spanish

At a glance

Hotel size

  • 142 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 85 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Frequently asked questions

Is there a pool at Cassino All Inclusive Resort Poços de Caldas?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Cassino All Inclusive Resort Poços de Caldas?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 85 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Cassino All Inclusive Resort Poços de Caldas?
Yes, there's free self parking.
What are the check-in and check-out times at Cassino All Inclusive Resort Poços de Caldas?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 2:00 PM.
Is there an on-site casino at Cassino All Inclusive Resort Poços de Caldas?
No, this hotel doesn't have a casino, but Palace Casino (11-min drive) is nearby.
What is there to do at Cassino All Inclusive Resort Poços de Caldas and nearby?
On-site recreation at Cassino All Inclusive Resort Poços de Caldas includes fitness classes and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Cassino All Inclusive Resort Poços de Caldas also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Cassino All Inclusive Resort Poços de Caldas?
Yes, there's an on-site restaurant.

Cassino All Inclusive Resort Poços de Caldas Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Hotel antigo, precisa de reforma. Equipe e infraestrutura não preparada para a quantidade de hóspedes do final de semana. Faltou taça, prato, talher. Quarto precisa de reforma. 2 noites é uma manhã tomando banho frio. Roupa de banho e cama muito desgastada. Esperava mais pelos reviews que eu vi e pelas fotos.
Danyelle, 3-night family trip
Verified Expedia guest review

4/10 Fair

Quarto sem acústica nenhuma. Dava para escutar tudo no corredor, quarto ao lado. Sem arrumação no quarto. Música barulhenta. Não é um resort para relaxar.
Karla, 2-night family trip
Verified Expedia guest review

8/10 Very good

Maria eliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível! Ótimo atendimento, comidas deliciosas, variedades em bebidas. Não temos do que reclamar
Mayara, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilhoso!!!!
Hotel maravilhoso, com funcionários atenciosos, tudo perfeito. Viagem em família espera. Super recomendo. Comida boa, música agradável, recreação top.
Julita, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Willian Ricardo, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Já foi melhor
Já foi melhor, porém nessa última estadia o serviço como um todo, caiu muito… As opções de alimentação eram bem fracas, tanto para os petiscos quanto no almoço, inclusive as opções de sobremesas. Deixei meu filho com a turma Kids de recreação e encontrei ele jogando futebol com a turma Teen, ou seja, uma criança de 5 anos “jogando” futebol com crianças na faixa dos 10 anos, qdo vi retirei meu filho do jogo e os recreadores conversando entre si e mexendo no celular! Nenhum deles pediu para que eu me identificasse para retirar meu filho, simplesmente o segurei pela mão e sai, Ou seja, nada confiável a recreação. Fora outros contratempos que tivemos por falha no serviço do hotel. Sinceramente, era um local que eu gostava de ir, porém definitivamente deixou de ser uma opção de hospedagem em Poços de Caldas para mim.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar maravilhosa com equipe muito atenciosa e comida deliciosa!
Jéssica, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Tivemos pontos positivos e negativos durante a nossa estadia, chegamos em uma segunda-feira e saímos num sábado, durante os dias de semana o resort estava longe de estar lotado. Recebemos no check-in o quarto 1012, a localização dessa ala de quartos é péssima, no primeiro andar onde todos os hóspedes precisam passar para ir e vir do restaurante, então tínhamos gente gritando na porta do nosso quarto das 7 da manhã até a 1 da madrugada, os da madrugada totalmente embriagados, os da manhã crianças em polvorosa para aproveitar o dia, resumindo não dava pra descansar mesmo tendo levado tampões de ouvido. Mas o pior desse quarto foi ele estar fedendo a mofo, um cheiro extremamente forte, não queríamos deixar a janela aberta pq como o quarto não tinha cofre e era no primeiro andar ficamos com receio de alguém pular para dentro do quarto e mexer em nossos objetos pessoais, mas não teve jeito, a única forma de melhorar o cheiro era deixar a janela aberta o tempo todo, e graças a Deus não tivemos intercorrências de furto. Nas fotos vou colocar a situação que estavam as paredes de mofo. As toalhas, lençóis e cobre leitos eram bem judiados, com manchas. Quanto a comida e bebida tudo certo. Os funcionários são educados. A paisagem é muito bonita. As piscinas com certeza precisam de maior manutenção e limpeza diária. Mas pelo preço cobrado na estadia, acredito que em termos de quarto deixou bastante a desejar, não sei como são os outros quartos do resort, mas minha experiência não foi leg
parede do quarto
parede do quarto
cobre leito
bruna c, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Reservei um quarto acreditando que fosse aproveitar um dia num “resort”, com todo conforto já experimentado em outras oportunidades. No entanto, não tinha conhecimento da precariedade do quarto que ficamos. Não tinha noção da necessidade de subir de escadas para chegar ao quarto. Além disso, ao chegarmos no quarto estava com cheiro de esgoto, com a roupa de cama suja, um local sem os móveis adequados… nem o controle do ar condicionado estava no quarto. Além de a engenharia do banheiro ser bem peculiar (e ruim). No mais, o restaurante, as áreas dos bares são legais, mas as instalações de hospedagem, pelo menos o que nós ficamos, não atenderam as nossas expectativas. Espero que o hotel promova melhores informações aos usuários, esclarecendo as precariedades das instalações.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

O primeiro quarto que nos colocaram estava com goteira, aí nós trocaram para outro quarto e resolveram. Em relação a comida, tudo muito bom, simples e objetivo. As bebidas também tudo muito bom.
Nathália, 4-night trip
Verified Hotels.com guest review

8/10 Very good

A falta de funcionários é fato.
Razoável, poderia ser melhor pelo preço cobrado.
Jefferson, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Por ser Cassino e all inclusive, entendo que o bar é o cassino deveria ser até mais tarde. Finalizar as 23h é muito cedo, quando se diz respeito a jogos de cartas. O atendimento do bar não segue padrão. A programação da recreação adulto não teve conforme passado. A limpeza é atendimento da ajuda com as malas excelente.
Bea Bragion, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcos Edesio Todero, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lugar incrível voltaria qts vezes fossem oportunas, porem a acústica dos quartos precisa melhorar e com relação a cobrança por estadia do Pet, só fiquei sabendo no local.
Sabryna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

É para familia!
É um lugar muito animado, todos os funcionários são extremamente educados e solicitos. O pessoal da recreação é muito legal. Comidas e bebidas são excelentes, tudo muito farto e fresquinho. Mas poderiam investir um pouco mais nos quartos, melhorar a acústica deles e o banheiro que não possuia tranca. Ouvimos a madrugada toda um hóspede roncar e qualquer conversa do quarto ao lado.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raquel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MAURO, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tudo bom apenas o colchão por ser de molas muito ruim tive dormir no chao
Gabriele c ferreira, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JOSÉ MANOEL VIEIRA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ligia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night family trip
Verified Hotels.com guest review

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