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Hotel Unknown

3.5 star property
Hotel with outdoor pool, near Mérida Cathedral

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Unknown

Standard Room, 1 King Bed, Private Pool
Standard Room, 1 King Bed, Private Pool | View from room
Exterior
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Free breakfast
  • Pet-friendly
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Cable TV service
  • Dry cleaning/laundry service
The price is NZ$148
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Private Pool

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Private Pool

Standard Double Room, 2 Queen Beds, Private Pool

Standard Double Room, 2 Queen Beds, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Private Pool

Standard Room, 1 King Bed, Private Pool

Standard Room, 1 King Bed, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hotel MID Project

Pool
Free parking
Free WiFi
Air conditioning
9.2 out of 10, Wonderful, (496)
The price is NZ$93
includes taxes & fees
15 Jan - 16 January 2025
Hotel MID Project
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About the area

Map
559 Calle 53, Centro, Mérida, YUC, 97000

What's nearby

  • Plaza Grande - 17 min walk
  • Mérida Cathedral - 17 min walk
  • US Visa Applicant Service Center - 19 min walk
  • U.S. Consulate Merida - 5 min drive
  • Yucatan International Convention Center - 5 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪El Lucero del Alba Bar - ‬9 min walk
  • ‪Café Montejo - ‬6 min walk
  • ‪Bar la Campana Grande - ‬7 min walk
  • ‪Wookiee Monchis - ‬7 min walk

About this property

Hotel Unknown

Hotel Unknown puts you a short five-minute drive from Paseo de Montejo and Mérida Cathedral. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • No lift (single-level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 280 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number FHA190725TS5

Also known as

Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Unknown?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Hotel Unknown?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 280 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Unknown?
Sorry, there's no on-site parking at Hotel Unknown.
What are the check-in and check-out times at Hotel Unknown?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Unknown?
No, this hotel doesn't have a casino, but Casino La Cima (16-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Hotel Unknown and nearby?
Hotel Unknown has an outdoor pool and spa services.
Are there restaurants at or near Hotel Unknown?
Yes, there's an on-site restaurant.
Does Hotel Unknown have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Unknown like?
Hotel Unknown is a short 17-minute walk from Mérida Cathedral and 18 minutes' walk from Paseo de Montejo.

Hotel Unknown Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

el servicio es muy malo; y no se parecen a las fotos :(
Cristina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I KNOW THE UNKNOWN
Very accommodating folk. Had to change my stay due to immigration issues and they were able to without any additional fees or headaches. Staff very warm and professional.
Corinne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel muy bonito, el staff muy amable y atento, la opción de desayuno incluido es excelente porque no sales con el estómago vacío a realizar tus actividades, además de que puedes pedir algo más a la carta. La habitación estaba limpia y dotada de aire acondicionado, mosquitero, ventilador, el baño muy amplio. Sin dudarlo volveríamos.
Diego Mauricio, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
Josefina, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for a romantic getaway
The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful. Do not be put off by the exterior of the street, once you are inside is very nice. Our room had its own private pool and it was really nice. The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all. About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.
Cesar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jairo Omar, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very helpful and kind.
Elizabeth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Padrísimo !
El hotel está padrísimo, las habitaciones son espaciosas, con alberca privada, camas grandes, el baño es amplio, cómodo y moderno. En el centro de la ciudad. Tuvimos una estancia muy placentera!!
laura, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

vanessa, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

OSCAR J, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel en el centro
Hotel pequeño, muy original y con gran servicio. Lo único a mejorar es la presión de la ducha.
Alejandro, 5-night trip
Verified Hotels.com guest review

8/10 Very good

bonito pero podria mejorar
deberian mejor la entrada, el pasillo es de piedras, troncos dificil de jalar maletas, el patio estaba llena de hormigas rojas. la puerta del baño no cerraba bien
priscila, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Buddy, 1-night trip
Verified Expedia guest review

2/10 Poor

Maya, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cheap stay
El baño huele muchísimo a caño / coladera, con el calor que hace en Mérida y el vapor de la regadera es sumamente fétido, no cuentan con agua fría y los muebles del cuarto están bastante descuidados. El internet no funciona, te llega 4 minutos y después se vuelve a ir y si vas de trabajo como yo, te será sumamente complicado trabajar por que tampoco hay buena señal de teléfono.
Coryna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a hidden gem in a very quiet neighborhood. Worth going for the art alone. It just feels good to be somewhere beautiful where you can feel the attention to detail. And the pool is fantastic beat the heat! Special thanks to the staff who were patient with me and let me practice Spanish with them. Truly it’s the only way to learn and it meant the world!
lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Monica Mary, 7-night trip
Verified Expedia guest review

10/10 Exceptional

vanessa, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

MARIA C, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rustic, airy feeling smack in the middle of town.
The staff were incredibly friendly and helpful. The rooms are rustic but very comfortably appointed, firm beds and first class linens. The food is great and micheladas are the best. Nice and clean facility overall. A feeling of airiness in the middle of Merida. And absolutely safe.
Manuel, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cute place to stay and great location
Very short but good. Would go back for a longer stay.
Marina, 1-night trip with friends
Verified Hotels.com guest review