706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500
What's nearby
Zócalo de Puebla - 10 min walk
Puebla Convention Center - 10 min walk
Puebla Cathedral - 14 min walk
Centro Expositor - 7 min drive
Angelopolis Commercial Center - 7 min drive
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive
Puebla–Cholula Tourist Train Terminal - 12 min drive
Restaurants
El Paito - 4 min walk
El Rincon - 4 min walk
El Antiguo Molino de los Sapos - 5 min walk
El Maestro Asador - 5 min walk
Restaurante el Jaguar - 5 min walk
About this property
Hotel Escala Puebla Centro
Hotel Escala Puebla Centro offers a great location, putting you within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. Also, Cuauhtemoc Stadium and Centro Expositor are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Communal living room
Banquet hall
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Dining table
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 200 per pet, per night
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla
Frequently asked questions
Does Hotel Escala Puebla Centro offer free cancellation for a full refund?
Yes, Hotel Escala Puebla Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Escala Puebla Centro?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 200 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
What are the check-in and check-out times at Hotel Escala Puebla Centro?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is noon. Contactless check-out is available.
What's the area around Hotel Escala Puebla Centro like?
Hotel Escala Puebla Centro is in Puebla Historic Center, a short 10-minute walk from Zócalo de Puebla and 14 minutes' walk from Puebla Cathedral.
Hotel Escala Puebla Centro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Sarahi
Sarahi, 4-night trip
Verified Hotels.com guest review
4/10 Fair
31 October 2024
Not really
Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
juan
juan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
30 October 2024
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
filo
filo, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 October 2024
Increíble lugar, con todas las amenidades necesarias. Limpio y cómodo.
Kevin Eduardo
Kevin Eduardo, 1-night business trip
Verified Expedia guest review
8/10 Very good
2 October 2024
Comfy space
Marcos F.
Marcos F., 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
nice
Gabriela
Gabriela, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
2 September 2024
The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request.
The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Merrill
Merrill, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
29 August 2024
It was cold and it doesn't have heating.
VICTOR
VICTOR, 3-night trip
Verified Orbitz guest review
2/10 Poor
25 July 2024
MENTIRAS DEL HOTEL
MIENTEN EN LA UBICACION DEL HOTEL, no está cerca del centro, NO TIENE ESTACIONAMIENTO
Jorge
Jorge, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.
Merrill
Verified Expedia guest review
6/10 Good
13 May 2024
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny.
I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Merrill
Merrill, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Reuben
Reuben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 March 2024
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Merrill
Merrill, 2-night trip
Verified Expedia guest review
8/10 Very good
11 March 2024
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
edward
edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2024
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Merrill
Merrill, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 February 2024
Merrill
Merrill, 5-night trip
Verified Expedia guest review
4/10 Fair
8 February 2024
La habitación huele muy mal
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2024
andrew
andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2024
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Merrill
Merrill, 2-night trip
Verified Expedia guest review
8/10 Very good
12 January 2024
Puebla for the smart traveler
Every thing was perfect only problem
Is that the room was very cold due
To high humidity, front desk and maid
Service were really helpful
The location might not look ideal
But once you get to know the area
It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit
System
Eric
Eric, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2023
Brenda
Brenda, 13-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2023
Excellent hotel
Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
barbara
barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2023
This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
Merrill
Merrill, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2023
This is the second stay and the hotel is really great It hits all of my needs like fast internet, large, comfortable bed, hot and powerful shower. Staff is excellent, including Jesus who cleaned my room and we had a great conversation. The area is what it is. Don’t be stupid and flash your jewels.
My only complaint is Saturday night with a rock concert right by the hotel. The noise went on until 4 am. I could not sleep. Staff should have made guests aware that this was going on. No one said a thing. I was not happy because usually this hotel is very quiet and Saturday was terrible.
Merrill
Merrill, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 October 2023
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!!
Staff was excellent and so close to the center.
About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.