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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with restaurant, near Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Seasonal outdoor pool
Lobby
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Pet-friendly
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Free cots/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$455
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

Pet-friendly
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (915)
The price is NZ$455
includes taxes & fees
7 Dec - 8 Dec
Hyatt Centric Gran Via Madrid
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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Atocha Cercanías Station - 26 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Thompson Madrid, by Hyatt features a rooftop terrace and puts you only steps from Gran Via and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a snack bar/deli and a garden. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 1640 ft (EUR 30 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to October 25

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Frequently asked questions

Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?
Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thompson Madrid, by Hyatt?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Thompson Madrid, by Hyatt?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Thompson Madrid, by Hyatt?
Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.
What are the check-in and check-out times at Thompson Madrid, by Hyatt?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Thompson Madrid, by Hyatt?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) and Casino de Madrid (5-min walk) are both nearby.
What is there to do at Thompson Madrid, by Hyatt and nearby?
Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Thompson Madrid, by Hyatt?
Yes, there's an on-site restaurant.
What's the area around Thompson Madrid, by Hyatt like?
Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

Thompson Madrid, by Hyatt Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Super!
Amazing staff, location and all!
Michelle, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded expectations
Amazing stay, the rooms are wonderful, we slept so well. The hotel staff are all jolly and welcoming, from check in to the bar and restaurant upstairs.
Marie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shaikha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the hotel were extremely helpful and friendly! Beautiful rooms and amazing restaurant! I will highly recommend this hotel!
Vishnu, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great property with a great staff. Excellent attention to details. But plaza del Carmen was a construction zone and in rough shape. Location is central and near all the touristy sites. Pool area and gym are on the small side but otherwise everything was great.
Arman, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Right in the heart of where you need to see Madrid
Meghan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sachin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jorge Ignacio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Carl, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel we’ve ever stayed at
Ryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, staff was very attentive, great location!
Karla, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Logan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ingo, 4-night trip
Verified Expedia guest review

8/10 Very good

Good location
Renato, 9-night romance trip
Verified Expedia guest review

8/10 Very good

The rooftop pool deck is amazing! The rooms are clean and modern. The staff was friendly but not enough English speakers. The location is very walkable but they should have informed people of the massive construction on the plaza where the hotel is located. It was loud, dusty and not attractive. Finally, at departure we asked reception to get us a taxi to the train station, showed them out ticket and they spoke to taxi driver (because none of them speak English) and we were taken to the wrong station (they took us to one 30 min from city when our train departed from the one in city center) and we missed our train. When we tried to call hotel for assistance, no one answers phone at front desk. This left us with bad feelings about our stay.
Madeleine, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

We’ve just got back home from this trip and we were delighted after staying in this property. Highlights: Easy check in, spacious room with terrace. Location is awesome. In between the two main areas of interest and Right next to plaza del Sol. Downs: our first option for the room was to has city views therefore we’ve decided for the room with a balcony but after realizing how small the balcony is we switched to go with the king bedroom with terrace. On this platform and on the official website all the (scarce) pictures mislead you into believing the terraces have city view. Only after checking in we’ve found out there are balconies with no view at all but a tall wall even though I couldn’t find a statement in the descriptions about the possibility of having terrace with no view. It felt shady. Staff training also would be appreciated as the bar man at pool bar seemed to not have much clue of what he was doing and the door man simply answered “impossible” with not much of initiative after asking for a taxi on a rainy day at check out. Eventually another guys got us a taxi. Hotel is compact yet (not super) luxurious and has a nice rooftop.
Toni, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely modern hotel in a good location
Nice hotel,good location,rooms are a bit small
Izhar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, large room well done, great staff and great location, best value for your money
Yaron, 4-night trip
Verified Expedia guest review