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Hotel Cartagena Plaza

4.0 star property
Beach hotel with spa, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Plaza

Outdoor pool, pool loungers
Exterior
Exterior
Business Room, Concierge Service, Tower
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Fitness centre
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Children's club
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club
  • Playground on-site
  • Private bathroom
  • Terrace
The price is NZ$201
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Woman Room

Woman Room

Woman Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
Iron/ironing board
In-room safe
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room)

Room (Tematic Room)

Highlights

Air conditioning
Private bathroom
Bathrobes
Hairdryer
Minibar
Coffee/tea maker
Mobile key entry
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Hairdryer
Private bathroom
Minibar
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Business Room, Concierge Service, Tower

Business Room, Concierge Service, Tower

Business Room, Concierge Service, Tower

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view

Superior Room, Ocean view

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Superior With Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • Sleeps 2
  • 2 Double Beds

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Pool
Free breakfast
Pet-friendly
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8.0 out of 10, Very good, (331)
The price is NZ$139
includes taxes & fees
29 Nov - 30 Nov
Hotel La Gran Via
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About the area

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 4 min walk - 0.4 km
  • Castillo Grande Beach - 17 min walk - 1.4 km
  • Clock Tower - 5 min drive - 3.3 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Ely Café de la Casa - ‬2 min walk
  • ‪Boca Rica - ‬4 min walk
  • ‪Kfc - ‬3 min walk

About this property

Hotel Cartagena Plaza

At Hotel Cartagena Plaza, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll only be steps from Bocagrande Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. Restaurant Le Place, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include a nightclub, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 311 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)
  • Babysitting*
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

Restaurant Le Place – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Plaza offer free cancellation for a full refund?
Yes, Hotel Cartagena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Plaza?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cartagena Plaza?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Hotel Cartagena Plaza?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Cartagena Plaza?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (4-min walk) is nearby.
What is there to do at Hotel Cartagena Plaza and nearby?
Hotel Cartagena Plaza has a nightclub, a spa and an outdoor pool, as well as a fitness centre and an arcade.
Are there restaurants at or near Hotel Cartagena Plaza?
Yes, there are 2 on-site restaurants.
What's the area around Hotel Cartagena Plaza like?
Hotel Cartagena Plaza is located near Bocagrande Beach in Bocagrande, a short 4-minute walk from Rio Cartagena Casino and 13 minutes' walk from El Laguito Beach.

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Carlos, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Air Conditioning Issues
The air conditioning unit in my room was extremely loud and did not cool the room properly. Instead of providing cool air, it emitted humid air, making the room quite uncomfortable. Additionally, I noticed that the air conditioning in the lobby and dining room was not functioning during lunchtime on the day of my arrival, which added to the discomfort.
Maria, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Only complaint is AC did not work very good...sweated all night first night. They brought me a floor fan which helped.
Michael, 3-night trip
Verified Expedia guest review

6/10 Good

I LIKE THE LOCATION OF THE HOTEL. I DID NOT LIKE THE ALCOHOLIC DRINKS THEY SERVED. THEY DID NOT HAVE ALCOHOOL, EXCEPT FOR THE WINE.
ANA, 7-night family trip
Verified Expedia guest review

4/10 Fair

The building need update. During my stay they was no air conditioner. They had stand up fan in everyroom. At night the heat was horrible. The staff were great. But my stay wasn't what I imagine. I would give my experience a 1star.
Isha, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was nice and hotel was always maintained clean.
Ayded, 7-night trip
Verified Expedia guest review

10/10 Exceptional

everything was nice.
MARLENE, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

this property is an all inclusive. its a great choice. be preprared it can get quite hot. AC does not cool great.
Martha, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dooby Cassandra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Roberto, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Not a lot of people speaking English. People save sun chairs and never use them. Spa was fantastic
Chris, 7-night trip
Verified Expedia guest review

8/10 Very good

Trevor A, 7-night trip
Verified Expedia guest review

8/10 Very good

Eboni, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Old hotel, room picture look a new but very used rooms need update.
Hipolito, 4-night family trip
Verified Expedia guest review

8/10 Very good

I had the pleasure of staying at this hotel with my close friend. Cesar and Alfredo made the stay very pleasant and welcoming and I appreciate them. The room cleaning was excellent however I feel like they went through my belongings but I do not know for sure. The food was pretty nasty but the drinks and fruits offered were delicious. For the price you pay I guess that is expected. The rooms were nice and not a catfish and it was very easy and affordable to call cabs directly to and from the hotel.
Shalanyuy Ayeh, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Audrianna, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stateson, 12-night romance trip
Verified Orbitz guest review

10/10 Exceptional

ERIKA, 3-night trip
Verified Expedia guest review

4/10 Fair

Terrible WiFi. Had to use the lobby for WiFi - manager didn’t seem to care
Monica, 5-night trip
Verified Expedia guest review

6/10 Good

Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Chanda, 4-night trip
Verified Expedia guest review

8/10 Very good

Douglas, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing
John Jairo, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel have everything. But nothing work properly. Breakfast. Gym etc.
Luis, 6-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
hasib, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Margaret, 2-night trip
Verified Expedia guest review

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