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Voilá Centro Histórico

4.0 star property
From rooftop cocktails to coworking spaces and first-rate property condition - come for work or play.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Voilá Centro Histórico

Front of property
View from room
Exterior
2 bars/lounges, poolside bar
Garden
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is NZ$336
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Design Double Room

Design Double Room

Design Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$364
includes taxes & fees
20 Jan - 21 Jan
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About the area

Map
calle las carretas centro historico, Cartagena, Bolívar, 130001

What's nearby

  • Clock Tower - 1 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 5 min walk
  • Walls of Cartagena - 7 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Voilá Centro Histórico

Located just 3.2 mi (5.2 km) from the airport, Voilá Centro Histórico offers drop-off service (available 24 hours). After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features of this Colonial hotel include a rooftop terrace, a poolside bar and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 1640 ft (COP 40000 per day)
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1850
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Travel cot
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 65000 per vehicle. Maximum occupancy 4

Children & extra beds

  • Rollaway beds are available for COP 250000.0 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 150000 per pet, per night

Parking

  • Parking is available nearby and costs COP 40000 per day (1640 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

Does Voilá Centro Histórico offer free cancellation for a full refund?
Yes, Voilá Centro Histórico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Voilá Centro Histórico?
Yes, there are 2 outdoor pools. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Voilá Centro Histórico?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of COP 150000 per pet, per night. Food and water bowls are available.
Is an airport shuttle service offered by Voilá Centro Histórico?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 65000 per vehicle.
What are the check-in and check-out times at Voilá Centro Histórico?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
Is there an on-site casino at Voilá Centro Histórico?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Voilá Centro Histórico and nearby?
Voilá Centro Histórico has 2 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near Voilá Centro Histórico?
Yes, there's an on-site restaurant.
What's the area around Voilá Centro Histórico like?
Voilá Centro Histórico is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 19 minutes' walk from Bocagrande Beach. Travellers say that the area is walkable and good for shopping.

Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Great location which could use some minor updates
The Voilá is an average hotel with an amazing location. The service from the front desk and bar was excellent. It is right in the center of the Cartagena action and gave us access to many restaurants and attractions. However, the room needs some re-vamping and updating. There were water spots in some parts of the walls. The noise from other rooms and the elevator was also a factor which reduced our comfort.
Katia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short stay in Cartagena
Hotel was at a great location, room is large and in good shape. Staff everywhere were great. Elevator works very well for an old building. A few items: Cleaning is not thorough. Our safe didn’t work for the whole time and had to call them to manually open it on a daily basis. Breakfast is good but limited options and things mostly run out quick.
Negar, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Vanesa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Whitfield, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location with luxury
This is at the perfect location with everything nearby. The beds and interior were quite nice. Breakfast was decent.
PIYUSH, 4-night trip
Verified Hotels.com guest review

6/10 Good

Doesn’t have a working phone number
The hotel was nice enough for the area. Although we got the larger King Room which is still pretty small. Our problem wasn’t with the property itself. El Centro is super fun for a couple days but the area incredibly busy and not much to do other than eat at restaurants and drink at bars. We requested to cancel the reservation on day two of eight so that we could move another resort with beach access that wasn’t stuffed into the walled city. I was fully willing to pay for an extra night or two so that we weren’t canceling less than 24 hours in advance. I talked to the front desk who said it was fine I just needed to cancel with Expedia. Expedia said the policy was for no refund after check in. However, Expedia has always been good about just calling the hotel and they normally waive any fees and refund unused nights. This wasn’t the case, Voila doesn’t have an operational phone number. They have a What’s App but Expedia refuses to call through what’s app. It was incredibly disappointing that Voila is part of the Hotels.com network yet they don’t have a phone number. I’m not sure how that one slipped through the cracks… We ended up booking at a Hilton Resort on Bocogrande that was 1,000 times better. Still no word on a refund for the rest of our stay at Voila.
Ki, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is perfect to visit Cartagena! Very central. Front desk were very helpful if you needed something! I will go the same hotel if I want to visit again Cartagena
Asiyeh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Excellent place, very convenient location, staff is amazing, service amazing highly recommend it. Just note it is a busy area and has some working ladies outside walking the streets regularly. They don’t bother you and they didn’t bother us so it was fine.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Was a very pleasant stay. Staff were very helpful. Great location. Felt very safe!
Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo el staff es muy amable y atento a cualquier solicitud… Las instalaciones están en perfecto estado, muy limpio, tiene muy buena ubicación!
PITY, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the hotel I hope keep the same way..!
Joanna, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Maria Aceves, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property. The entire experience was great. There was some noise from the street, but the hotel supplies you with ear plugs. Good customer service. Every staff member was very friendly and kind.
Jack, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I like everything
Marjorie, 6-night romance trip
Verified Expedia guest review

6/10 Good

Mucha humedad en las habitaciones y el aire acondicionado muy ruidoso
Roberto, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is located one block (walking distance) to the famous Torre Del Reloj closed to restaurants, stores, drugstores, supermarkets, etc. Breakfast is tasty and service is remarkable.
Monica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Attention. Friendly location
Rosa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super nice, clean hotel within the walled city, very convenient to and within walking distance to many restaurants, shopping, bars and sights in Cartagena. More of a boutique hotel that is modern and seems to be fairly new. The room, bed, furniture and overall property were all in amazing condition, great quality and extremely clean, especially compared to hotels in the US, and the price point was very reasonable and a great deal. AC also worked extremely well and got really cold which was a necessity with the extreme heat. Nice common roof deck area with great views of the city and where breakfast is served. Breakfast was ok and the servers were not the best. They also had an event/band play on their rooftop one of the nights we were there and it was pretty loud, so much so that we could hear it in your room late through the night however it didn’t bother us too much but is something to consider if you are more noise sensitive. Bonus was the cute, walk in shower and private balcony where it was super calm and peaceful in the early morning and lively and entertaining to people watch from at night. Travelled with a girlfriend for this trip and we always felt safe. Highly recommend.
Desiree, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Property and service very good. Excellent location in city centre for day activities, but also near spot that gets raunchy at night
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was amazing.. the restaurant is amazing.. nice little boutique hotel
Daphine, 4-night trip
Verified CheapTickets guest review

10/10 Exceptional

Great experience! Perfect location and friendly staff. Would definitely stay here again!
Avery, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

janis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juraj, 2-night trip
Verified Hotels.com guest review