235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
What's nearby
DeVos Performance Hall - 4 min walk
DeVos Place Convention Center - 5 min walk
Van Andel Arena - 6 min walk
Gerald R. Ford Museum - 8 min walk
Downtown Market - 17 min walk
Getting around
Gerald R. Ford International Airport (GRR) - 20 min drive
Grand Rapids Station - 16 min walk
Restaurants
Z's Bar & Restaurant - 1 min walk
The B.O.B. - 4 min walk
Uccello's Ristorante, Pizzeria & Sports Lounge - 3 min walk
Pind Indian Cusine - 5 min walk
Barrio - 3 min walk
About this property
JW Marriott Hotel Grand Rapids
When you stay at JW Marriott Hotel Grand Rapids, you'll be within a 10-minute drive of Van Andel Arena and Frederik Meijer Gardens and Sculpture Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An indoor pool, a bar/lounge and a steam room are other features. The room service and helpful staff get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
333 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Secured covered on-site self-parking (USD 41.00 per day; includes in/out privileges)
Secured covered on-site valet parking (USD 45.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
24-hour business centre
Meeting rooms
Conference space (1389 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Garden
Fireplace in reception
An indoor pool
Full-service spa
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles
Room amenities
Be entertained
Smart television
Premium cable channels
Netflix
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Phone
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 29 per person
Renovations and closures
The property will be renovating from 10 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Parking
Covered self-parking costs USD 41.00 per day with in/out privileges
Covered valet parking costs USD 45.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids
Frequently asked questions
Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?
Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Grand Rapids?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Hotel Grand Rapids?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Hotel Grand Rapids?
Yes. Self-parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric car charging is available.
What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?
Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Grand Rapids and nearby?
Have fun with nearby activities such as hiking and kayaking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Grand Rapids?
Yes, there's an on-site restaurant.
Does JW Marriott Hotel Grand Rapids have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Hotel Grand Rapids like?
JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 6-minute walk from Van Andel Arena and 4 minutes' walk from DeVos Performance Hall.
JW Marriott Hotel Grand Rapids Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Mike
Mike, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 October 2024
Meh
I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Amazing views
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Clean, friendly staff, close walk to many venues
Michelle
Michelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
There is a great view from the upper floors and it’s walkable to everything downtown. It could have been cleaner and could use some updates. Beds were comfortable and sheets were soft. The staff was “mailing it in” just doing the bare minimum and considering it was one of the most expensive hotels in the area, I guess I expected more effort.
michelle
michelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
beautiful room
check in was 4:00. our room was not ready until 4:20, which made us late for getting dinner and to a concert on time. otherwise our stay was very nice
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Absolutely loved the amazing staff!! The room was beautiful...next time we'll stay longer.
Jillian
Jillian, 1-night trip
Verified Expedia guest review
4/10 Fair
24 August 2024
I think it’s crazy that I paid over 300$ for a room and I got single ply toilet paper.
Avalena
Avalena, 2-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Caleb
Caleb, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
The hotel is nice beautiful and the rooms are nice. A bit over priced for the size of the rooms and for me the bed was not comfortable as it was to hard.
JOSEPH
JOSEPH, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.
Anthony
Anthony, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Beautiful rooms
Deborah
Deborah, 1-night trip
Verified Expedia guest review
6/10 Good
31 July 2024
The nightly rate was over $500 per night. To stay in downtown grand rapids??? I had no other great choices, but it was certainly not worth the rate!
jenifer
jenifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Great location - a bit overpriced for what it is.
This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 July 2024
There was way too many hidden fees that weren't listed online.