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Shangri-La Xian

5.0 star property
Luxury Xi'an hotel with full-service spa, connected to the convention centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Xian

4 restaurants, breakfast, lunch served; local and international cuisine
Minibar, in-room safe, desk, laptop workspace
Garden
Executive Suite
Fitness facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free parking
  • Pool

Main amenities (12)

  • Housekeeping (on request)
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 11 meeting rooms

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is NZ$170
includes taxes & fees
7 Jan - 8 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Horizon Club, Room, 2 Single Beds

Room amenity

Horizon Club, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Room amenity

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Twin

Room amenity

Deluxe Suite Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 95 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Twin

Room amenity

Deluxe City View Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Room amenity

Deluxe Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View King

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon Club King

Minibar, in-room safe, desk, laptop workspace

Horizon Club King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Deluxe Room (2 beds)

Minibar, in-room safe, desk, laptop workspace

Family Friendly Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Friendly Deluxe Room (Double bed)

Minibar, in-room safe, desk, laptop workspace

Family Friendly Deluxe Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden-view Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Garden-view Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Garden-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Octonauts Theme Family Suite

Minibar, in-room safe, desk, laptop workspace

Octonauts Theme Family Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Horizon Club Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Club Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Children's Themed Room

Minibar, in-room safe, desk, laptop workspace

Children's Themed Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

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The Ritz-Carlton, Xi'an

Pool
Spa
Parking available
Free WiFi
9.6 out of 10, Exceptional, (41)
The price is NZ$306
includes taxes & fees
7 Jan - 8 Jan
The Ritz-Carlton, Xi'an
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About the area

Map
38b Keji Road, Xi'an, Shaanxi, 710075

What's nearby

  • Xi'an Bell Tower and Drum Tower - 8 min drive - 7.3 km
  • Giant Wild Goose Pagoda - 8 min drive - 7.8 km
  • Great Mosque of Xi'an - 8 min drive - 7.0 km
  • Xi'an Bell Tower - 8 min drive - 7.6 km
  • Xi'an City Walls - 9 min drive - 9.6 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 45 min drive
  • Xi'an East Station - 16 min drive
  • Xi'an West Railway Station - 19 min drive
  • Xi'an Station - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪雕刻时光咖啡馆 - ‬2 min walk
  • ‪赛百味 - ‬1 min walk
  • ‪萨拉伯尔 - ‬1 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪SPR Coffee - ‬2 min walk

About this property

Shangri-La Xian

Adjacent to a golf course, Shangri-La Xian is a great choice for a stay in Xi'an. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and Yi Cafe, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 393 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (late night)

Travelling with children

  • Children's menu
  • Lifeguard on-site

What to do

  • Shopping
  • Golfing nearby

Working away

  • 11 meeting rooms
  • Conference space (30268 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

CHI has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Yi Cafe – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Tian Xiang Ge – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Open daily.
Siam Garden – Overlooking the garden, this theme restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lobby Lounge – Overlooking the garden, this lobby lounge specialises in local and international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 178 for adults and CNY 89 for children
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Frequently asked questions

Does Shangri-La Xian offer free cancellation for a full refund?
Yes, Shangri-La Xian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Xian?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Shangri-La Xian?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Xian?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Shangri-La Xian?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Xian?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Shangri-La Xian and nearby?
Shangri-La Xian has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Shangri-La Xian?
Yes, there are 4 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
What's the area around Shangri-La Xian like?
Shangri-La Xian is in Yanta Qu, a short 10-minute walk from Golden Eagle.

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfortable
The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Rebecca, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Holiday with friends
Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Siew Yun Rebecca, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff here really nice and friendly. They gave me a small toy as souvenirs.
Yi, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Will stay again
BRIAN T, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Aryeh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Property need updating Staff and coverage very helpful
Jmenon, 5-night family trip
Verified Expedia guest review

8/10 Very good

Had one night stay, great location, good service, breakfast average.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent, just a little room for improvement
Excelent hotel, my only critique is the slow internet.
Juan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Albert, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel in a wonderful city
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Damian, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

we like everything while we stayed in Shangri la in Xian. Their food is okay!
3-night family trip
Verified Expedia guest review

8/10 Very good

Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Mark, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

8/10 Very good

I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Only issue was being given a smoking room and having to change
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The property is nice and amenity could be in a more refine to make this property standing-out.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for family vacation
We had a really good stay in this hotel for our family vacation. The hotel staff are all very friendly and helpful. I will say very Shangri-la! The breakfast was very good, although not as big as in the other Shangri-la we stayed at before, such as in China World in Beijing. But it was big enough and have everything my family and I needed. The manager of the breakfast place was very professional and friendly. He took great care of my parents who are in their 80s. The Chinese restaurant in the hotel was among one of the best Chinese restaurants in any hotel that I have stayed at. Again, the staff was professional, friendly and very helpful. They made you feel right at home. We actually ended up eating most of our dinners there during our week long stay. Very convenient! We enjoyed every one of our dinners and had great family time there.
tao9sun1, 7-night trip
Verified Expedia guest review

8/10 Very good

joseph, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good
Good
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review