Located near a train station, Hotel Madame is a great choice for a stay in Bordeaux. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Gambetta Tram Station is 2 minutes and Grand Theatre Tram Station is 6 minutes.
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
24-hours off-site parking nearby (EUR 22 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
What to do
Private winery tours
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Library
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Lockers available
Accessibility
Lift
Handrails in stairwells
Front entrance ramp
Well-lit path to entrance
3 steps to reach property
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: EUR 200 per stay
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 22 per day (656 ft away; open 24 hours)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Frequently asked questions
Does Hotel Madame offer free cancellation for a full refund?
Yes, Hotel Madame does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Madame?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 20 per pet, per day, and there's also a deposit of EUR 200 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Madame?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Madame?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Madame?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (9-min drive) is nearby.
What is there to do at Hotel Madame and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes ecotours and segway hire.
What's the area around Hotel Madame like?
Hotel Madame is a short 2-minute walk from Gambetta Tram Station and 4 minutes' walk from Hotel de Ville Palais Rohan.
Hotel Madame Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
3 November 2024
MR philip
MR philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Centrally located in the city. Staffs are very nice and helpful.
Daniel
Daniel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Excellent Hotel Madame Bordeaux
Great stay at Hotel Madame in the centre of Bordeaux. Very close to the key sites and walking distance to an airport tram and all the main streets and eating places. Would highly recommend for anyone staying in Bordeaux for a few nights. Hotel staff were all very friendly and helpful throughout. Room was compact, but clean, comfortable and with a delightful view over the streets below and park.
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Excellent hotels at the edge of the pedestrian area of the core of Bordeaux. Restaurants, shopping and trams stops are close by making it a great location.
Ian
Ian, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Lovely small hotel , very helpful , friendly staff providing knowledge of the area , booking taxis etc .
Anna
Anna, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Stephney
Stephney, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Excellent
Sudie
Sudie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Valerie
Valerie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Excellent hotel. Very close to old town and lots of bars and restaurants, close to trams also. Lovely rooms, small but lots of facilities. Really friendly and helpful staff. Would definitely return, thanks!
Orlaith
Orlaith, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Kate E.
Kate E., 8-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Les employés à l’accueil étaient tous très gentil. La chambre très propre et l’hôtel est très bien situé dans la ville.
Daphne
Daphne, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 April 2024
Adrian and his wife are creating a boutique small hotel. Delightful hosts! In the heart of a bustling safe neighborhood. Definitely would stay here again.
Christine
Verified Expedia guest review
10/10 Exceptional
5 April 2024
This hotel is great! Absolutely amazing staff and the rooms are amazing. They provide great recommendations to local restaurants and shopping and are very knowledgeable about the area
Christopher
Christopher, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
It is a quaint boutique hotel. The woman at the front desk is passionate for her love of Bordeaux. She provided us with so much information. We will be back!!
Nancy
Nancy, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
24 March 2024
Bjarne
Bjarne, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
2 February 2024
Lovely hotel with very helpful staff.
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 January 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2024
laurence
laurence, 2-night trip
Verified Ebookers guest review
10/10 Exceptional
11 December 2023
Excellent, very attentive
Phillip
Phillip, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 December 2023
Ron
Ron, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2023
We had a great stay at Hotel Madame, it was in a great location and the rooms were a good size. The beds were very comfortable and staff very friendly! Would definitely stay again :)
Daniel
Daniel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 November 2023
CANDICE
CANDICE, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
18 November 2023
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
4/10 Fair
11 November 2023
The property looked nothing like the photo. The entrance is on a small side street, and the hotel does not have a restaurant or bar. The lobby was the size of a postage stamp. The rooms are small, and the facilities are in a tiny room separated from the bath. I would not recommend staying there.