Simply not a four-star property. Very conveniently located and staff at front desk is very helpful and super nice and friendly. Our room however (superior room) was very basic, when “historic” has crossed the line into just “old”. Furnishings/carpet need updating, free standing mini fridge is an afterthought. Not even a kettle, coffee machine or mini bar, what a four-star property should offer. Bathroom was nicer, renovated, clean and functional. However we were left two days in a row with no bath towels (had to request them from front desk and they were provided right away). This property is a good base for visiting the town, just calibrate your expectations.