Tri-Cities, TN (TRI-Tri-Cities Regional) - 98 min drive
Asheville Regional Airport (AVL) - 111 min drive
Restaurants
Central Dining Hall - 5 min drive
McDonald's - 3 min drive
River Street Ale House - 4 min drive
Local Lion - 4 min drive
The Pedalin' Pig-Boone - 12 min walk
About this property
Graystone Lodge, Ascend Hotel Collection
When you stay at Graystone Lodge, Ascend Hotel Collection, you'll be within a 10-minute drive of Appalachian State University and Appalachian Ski Mtn.. Guests can enjoy the indoor pool, or take advantage of nearby snowboarding. Also, this hotel is within a short drive of Tweetsie Railroad. Fellow travellers say great things about the helpful staff and overall value.
Languages
English
At a glance
Hotel size
101 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 18 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Ski area nearby
Snowboarding nearby
Services
24-hour front desk
Facilities
1 building/tower
Built in 1987
Fireplace in reception
Television in common areas
An indoor pool
Bike parking
Outdoor furniture
Accessibility
Lift
Lift door width (centimetres): 106
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Visual alarms in hallways
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
55-inch LED TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Desk chair
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 40 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Graystone Lodge
THE Graystone Lodge
Graystone Lodge Ascend Hotel Collection
Graystone Lodge, Ascend Hotel Collection Hotel
Graystone Lodge, Ascend Hotel Collection Boone
Graystone Lodge, Ascend Hotel Collection Hotel Boone
Frequently asked questions
Does Graystone Lodge, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Graystone Lodge, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Graystone Lodge, Ascend Hotel Collection?
Yes, there's an indoor pool.
Are pets allowed at Graystone Lodge, Ascend Hotel Collection?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Graystone Lodge, Ascend Hotel Collection?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Graystone Lodge, Ascend Hotel Collection?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Graystone Lodge, Ascend Hotel Collection and nearby?
Have fun with nearby winter activities such as snowboarding and skiing. Graystone Lodge, Ascend Hotel Collection also has an indoor pool.
What's the area around Graystone Lodge, Ascend Hotel Collection like?
Graystone Lodge, Ascend Hotel Collection is located a short 15-minute walk from Magic Mountain Mini Golf and Arcade. Travellers give top marks for the hotel's prime location.
Graystone Lodge, Ascend Hotel Collection Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Fair
25 December 2024
Disappointing!
We were sadly really disappointed with our stay at Graystone Lodge. Management need to plan better when they’re aware they’re running at full occupancy. Common area’s were dirty, with coffee and cool drink spilt in the hallways and not cleaned up.
Breakfast ran out of the basics, two of the three mornings way before breakfast concluded. When approaching hotel staff on the first morning, my husband was told to get up earlier to ensure a breakfast. We didn’t attempt to go the third morning.
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Excellent choice
Comfortable beds, nicely furnished and decorated. The hotel itself and the room had a very good feel to it. One of the best hotels I've stayed at.
One complaint I have is that there was a phone call confirming if I was going to arrive. This should be assumed already and a phone call is not necessary.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Great Stay
Our stay at the hotel was fantastic! The free breakfast was outstanding, with a variety of options beyond the usual cereal, including a delicious quiche dish. The rooms were spotless, the ambience was relaxing, and the location was perfect. The staff was warm and welcoming, and the indoor pool was a favorite for the kids. A truly enjoyable experience—highly recommend!
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Great getaway
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Thank you Graystone Lodge
Beautiful and very clean lodge...and the staff was so friendly...especially the 2 gentleman working the breakfast area...everyone was awesome and everything was very very clean...the room smelled weird upon entering but it probably was some cleaning product...
Tamara
Tamara, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Sheila
Sheila, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Judy
Judy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Kathleen
Kathleen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Karl
Karl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Excellent!
Staff is super friendly! Clean! Loved our room! Excellent breakfast
Tara
Tara, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 December 2024
Nice place but breakfast not good and many item not filled.
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Great Stay at the The Gray
Graystone was a great choice for my family. It was very clean and beautifully decorated and there was accommodations for all the family. The continental breakfast was such a wonderful start to our days. All of the staff were pleasant and there to help make our stay the very best.
Brenda
Brenda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Randell
Randell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Great Stay
Very nice hotel--clean, beds comfortable, excellent breakfast included (nice to have local coffee & bakery items!). Staff all very friendly.
Nancy
Nancy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Irish
Irish, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Emilio
Emilio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 November 2024
Beware for multiple credit card charges
We were together with another couple and we had a terrible time. They charged the rooms cost multiple times (4 times to one of us, 2 times to a second person and 3 times to another person). I have never experienced such an incompetence while at the same time we were not told what was going on in a straight manner.
After almost four weeks the charges have been reversed but it ruined our experience at the hotel and impacted our time there because we were worried about the situation. I have never experienced such a situation!
M Rosario
M Rosario, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Danielle
Danielle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Anita
Anita, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
recent stay
nice clean hotel in a safe quiet area, stayed on back side so highway noise was not noticed. good breakfast with various selections
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Judianne
Judianne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Catherine
Catherine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Great hotel
Loved this hotel. Clean, very friendly staff, great breakfast.