Located near a train station, JW Marriott Hotel Xi'an is a great choice for a stay in Xi'an. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An indoor pool, a 24-hour fitness centre and a garden are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
333 rooms
Arranged over 38 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Coffee shop
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 2023
Rooftop garden
Garden
24-hour fitness centre
An indoor pool
Full-service spa
Massage/treatment rooms
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Lockers available
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Grab bar near toilet
Transfer shower
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Smooth flooring in public areas
Tile flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Dressing gowns and slippers
Window screens
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Separate bath and shower
Rainfall shower heads
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Hotel Xi'An Hotel
Jw Marriott Hotel Xi'An Xi'an
Jw Marriott Hotel Xi'An Hotel Xi'an
Frequently asked questions
Does JW Marriott Hotel Xi'an offer free cancellation for a full refund?
Yes, JW Marriott Hotel Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Xi'an?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at JW Marriott Hotel Xi'an?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at JW Marriott Hotel Xi'an?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-out is available.
What is there to do at JW Marriott Hotel Xi'an and nearby?
JW Marriott Hotel Xi'an has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near JW Marriott Hotel Xi'an?
Yes, there are 2 on-site restaurants.
JW Marriott Hotel Xi'an Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 September 2024
YI
YI, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Yi
Yi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Excellent in all wsys
Miguel
Miguel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Great service
Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Jia
Jia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
5 stars all around
Gary
Gary, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Great experience. Very friendly staff. Nothing to complain.
Fuxing
Fuxing, 4-night family trip
Verified Expedia guest review
8/10 Very good
9 April 2024
Tsz Lun
Tsz Lun, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 March 2024
Ma Kar
Ma Kar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2023
Had truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city.
The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples:
1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost.
2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard.
3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been
I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner.
I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
Robert
Robert, 6-night trip
Verified Expedia guest review
10/10 Exceptional
1 December 2023
Good
Wai Yi
Wai Yi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2023
Excellent breakfast and dinner. Many options, beautiful presentation and great service.
My room was amazing.
The spa was very good as well. I had a massage and facial and the staff was very attentive and professional
Overall, excellent staff at this hotel.
Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet.
I picked this hotel because it is located 10 minutes away from the high speed train station.
Tania
Tania, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
8 December 2024
INCHEOL
INCHEOL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
GENCAY
GENCAY, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Sabrina Viola
Sabrina Viola, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Samyangchemicalco
Samyangchemicalco, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Yura
Yura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
GILHYUN
GILHYUN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
YOUNGLAE
YOUNGLAE, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
좋았어요
KEE HYUCK
KEE HYUCK, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 April 2024
HONGJUAN
HONGJUAN, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 March 2024
깨끗하고 직원들이 모두 친절해서 좋았습니다.
Heemyeong
Heemyeong, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
14 February 2024
YING
YING, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 February 2024
전반적인 시설 컨디션과 서비스가 매우 만족스러웠습니다.
특히 컨시어지에 요청한 택배서비스와 조식이 훌륭했습니다.