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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention centre, near Chiang Mai Night Bazaar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Outdoor pool
Executive Suite
Lobby
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Bidet
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Bidet
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Bathrobes
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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The price is NZ$155
includes taxes & fees
25 Jan - 26 January 2025
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar Shopping Centre - 3 min walk - 0.3 km
  • Chiang Mai Night Bazaar - 16 min walk - 1.4 km
  • Tha Phae Gate - 4 min drive - 2.3 km
  • Warorot Market - 4 min drive - 2.1 km
  • CentralPlaza Chiang Mai Airport - 6 min drive - 4.3 km

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). Guests can indulge in massages, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

At a glance

Hotel size

  • 375 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Transfers

  • Airport shuttle from 6 AM to midnight*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop – This coffee shop specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
Panda Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late checkout can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?
Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Empress Hotel Chiang Mai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Empress Hotel Chiang Mai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Empress Hotel Chiang Mai?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by The Empress Hotel Chiang Mai?
Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.
What are the check-in and check-out times at The Empress Hotel Chiang Mai?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.
What is there to do at The Empress Hotel Chiang Mai and nearby?
The Empress Hotel Chiang Mai has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Empress Hotel Chiang Mai?
Yes, there are 2 on-site restaurants, featuring Thai cuisine.
What's the area around The Empress Hotel Chiang Mai like?
The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Aung, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Kathleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good clean property
Good service good breakfast
Muzaffar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was walking distant to the Night Blazard with many other restaurants options. Transportation and taxi was easy accessible.
Yer, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Breakfast service was good but I expected more fresh fruits ;)
Dordaneh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ariel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We booked 5 nights but when we arrived, we realized the hotel was not located in a good area for walking around and shopping. We left after the first night. This was back in May and I STILL have not received my refund for the 4 nights despite bringing this to the hotels attention multiple times and getting no response.
Caitlyn, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great service, excellent breakfast. I only had one problem and that was the price they charged for an international call. It was not expensive then the room.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelllent
Jacqueline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent services and high class hotel. My favourite place to stay.
Jacqueline, 2-night family trip
Verified Expedia guest review

8/10 Very good

Larry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pound for £ , this has got to be one of the best hotels I’ve stayed in. The room was voluminous The hotel has a large swimming pool. £41 a nigh including breakfast!
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marvelous!
Beautiful inside out. Wonderful upgraded, excellent cleanliness. Amazed by welcome and complimentary gifts. Enjoying the Western and Thai breakfast. Friendly staff and prompt response.
Aye Aye, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Booked Empress for my stay in chiang Mai, property was closed, was accommodated at Empress Premier, and my room type upgraded Check in was efficient, then handed a welcome package consisting of evian (1.5 ltr) fruit juice, nuts, cookies and chocolate. The team were friendly, the manager at the front desk remembers guest names and greets you by name. Breakfast buffet was good, with good coffee!!! Only down side is a bit of a walk to the main town area but plenty of tuks available, on the positive makes it a good quiet location for peaceful nights. Night Market 10 mins way by foot .
Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent! Highly recommended.
Jacqueline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Racquel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I had some issues related to my being sloppy, but Paul and the staff made it all good in a very timely manner! Thanks for the great stay.
Julius, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The service was EXCELLENT! The staff is very friendly and cozy. The only thing I didn’t like was that there were ants in our room. But I’m guessing that’s because we ate there. Me and my husband loved it and would definitely recommend to our friends.
Elayne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Review
Nice hotel. Very polite service and good pirce
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rayner, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended. Excellent services and amazing place to stay with family and friends. Peaceful and friendly atmosphere.
Jacqueline, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed at the Empress Hotel every time I come to Chiang Mai
an pang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Meet most of our expectations and the VIP upgrad were excellent
Douglas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The cleanliness is tops! The amenities were superior! It was a very enjoyable stay. I would highly recommend this hotel.
Javier, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a little isolated in that there are not a lot of restaurants in the immediate area.
GERALD, 3-night trip
Verified Expedia guest review