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Neptune Beach Resort

4.0 star property
Mombasa beachfront hotel with outdoor pool, restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neptune Beach Resort

Outdoor pool, pool loungers
Lobby
Billiards
Children's play area - outdoor
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Beach towels
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
The price is NZ$476
includes taxes & fees
25 Jan - 26 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

In-room safe, desk, free cots/infant beds, free WiFi

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Bathrobes
  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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includes taxes & fees
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About the area

Map
Bamburi Beach, Mombasa, 83125

What's nearby

  • Bamburi Beach - 9 min walk
  • Haller Park - 4 min drive
  • Nguuni Nature Sanctuary - 5 min drive
  • Mtwapa Mall - 6 min drive
  • Nyali Beach - 18 min drive

Getting around

  • Vipingo (VPG) - 18 min drive
  • Mombasa (MBA-Moi Intl.) - 44 min drive
  • Ukunda (UKA) - 93 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Dublin Street - ‬7 min drive
  • ‪Severin Sea Lodge - ‬3 min walk
  • ‪Shots Bar and Bistro - ‬6 min drive
  • ‪Pirates Beach Resort - ‬4 min drive

About this property

Neptune Beach Resort

Neptune Beach Resort features a nightclub and a free kids' club. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this all-inclusive hotel include a children's pool, a snack bar/deli and a terrace.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Land activities

Tennis
Volleyball

Languages

English, French, German, Swahili

At a glance

Hotel size

  • 78 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Snorkelling
  • Pool table
  • Golf lessons nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – bar. Open selected days.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Neptune Beach Mombasa
Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach Resort All Inclusive Mombasa
Neptune Resort
Neptune Beach All Inclusive Mombasa
Neptune Beach Resort Mombasa
Neptune Beach Mombasa
Hotel Neptune Beach Resort Mombasa
Mombasa Neptune Beach Resort Hotel
Hotel Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach
Neptune Beach Resort Hotel
Neptune Beach Resort Mombasa
Neptune Beach Resort Hotel Mombasa

Frequently asked questions

Does Neptune Beach Resort offer free cancellation for a full refund?
Yes, Neptune Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Beach Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Neptune Beach Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Neptune Beach Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Beach Resort?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Neptune Beach Resort and nearby?
Have fun with on-site activities such as snorkelling and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Neptune Beach Resort also has a garden.
Are there restaurants at or near Neptune Beach Resort?
Yes, there's an on-site restaurant that offers international cuisine and ocean views.
Does Neptune Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptune Beach Resort like?
Neptune Beach Resort is located a short 9-minute walk from Bamburi Beach.

Neptune Beach Resort Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.
Audre, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel
Bhima, 6-night family trip
Verified Expedia guest review

8/10 Very good

It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
John, 2-night family trip
Verified Expedia guest review

2/10 Poor

Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
Doctari, 7-night family trip
Verified Expedia guest review

8/10 Very good

Neptune Beach
Enjoyable
Andrea, 4-night business trip
Verified Hotels.com guest review

6/10 Good

My stay was okay. I am a solo female, black Tra
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
4-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Return Visit
Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
Bill, 14-night trip
Verified Expedia guest review

6/10 Good

Just Averge
Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Amazing
The stay was very nice and enjoyable
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel awesome staff amazing food and locatio
I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.
Verified Ebookers guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Poor
Never again
Verified Hotels.com guest review

8/10 Very good

Really Enjoyed my stay there, Great Animation Team
Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.
Verified Hotels.com guest review

10/10 Exceptional

Had a great time there
The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing
Verified Expedia guest review

4/10 Fair

Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.
Verified Hotels.com guest review

8/10 Very good

A great ocean front resort
The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.
Verified Hotels.com guest review

6/10 Good

AVERAGE
Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.
Verified Hotels.com guest review

8/10 Very good

Such a wonderful location and facility
It is our second stay and we enjoyed every moment of our stay.
Verified Expedia guest review

8/10 Very good

This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.
Verified Expedia guest review

2/10 Poor

Neptune hotel
If you want to enjoy your holidays please dont book this hotel
Verified Hotels.com guest review

8/10 Very good

not too big,just right
brilliant staff,very friendly..benson,gibson,elieas...violin...to name just a few...management excellent. this was my 2nd time at this hotel and it failed to disappoint me once again,even if I went in the winter season this time...entertainment staff were excellent. I would like to thank ALL the staff at this hotel for making our holiday memorable. I would recommend this hotel to anyone visiting Mombasa. BRILLIANT.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Large rooms with good drinks
A great resort for its price. The staff and food were good. The alcohol was good, but the drinks included in the inclusive package provide limited options.
Verified Hotels.com guest review