Toluca Convention and Exhibition Center - 3 min drive
Las Plazas Outlet Lerma - 9 min drive
Galerias Metepec Shopping Center - 12 min drive
Centro Dinámico Pegaso - 13 min drive
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Free airport drop-off
Free local area shuttle
Restaurants
Toks - 3 min walk
Starbucks - 3 min walk
Los Arcos - 8 min walk
Fast Food Sendero - 9 min walk
Madero Restaurant-Café - 8 min walk
About this property
City Express Suites by Marriott Toluca
Located just 3.9 mi (6.2 km) from the airport, City Express Suites by Marriott Toluca offers free drop-off service (available on request). Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and self-service breakfast daily between 6:00 AM and 10:30 AM.
Languages
English, Spanish
At a glance
Hotel size
91 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport drop-off from 7:00 AM to 10:00 PM
Off-site
Free area shuttle within 10 kilometres
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
Working away
Business centre
Meeting room
Conference space (323 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2008
Terrace
Television in common areas
Fitness centre
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Accessible airport shuttle
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
Blender
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Suites Hotel Toluca
City Suites Toluca
City Express Suites Toluca Hotel
City Express Suites Hotel
City Express Suites Toluca
City Suites Toluca
City Express Suites Toluca
City Express Suites by Marriott Toluca Hotel
City Express Suites by Marriott Toluca Toluca
Frequently asked questions
Does City Express Suites by Marriott Toluca offer free cancellation for a full refund?
Yes, City Express Suites by Marriott Toluca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express Suites by Marriott Toluca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Suites by Marriott Toluca?
Yes, there's free self parking.
Is an airport shuttle service offered by City Express Suites by Marriott Toluca?
Yes, a free shuttle to the airport is available from 7:00 AM to 10:00 PM on request.
What are the check-in and check-out times at City Express Suites by Marriott Toluca?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
What is there to do at City Express Suites by Marriott Toluca and nearby?
Maintain your daily exercise routine at the gym.
Does City Express Suites by Marriott Toluca have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around City Express Suites by Marriott Toluca like?
City Express Suites by Marriott Toluca is located a short 2-minute walk from Plaza Sendero Toluca.
City Express Suites by Marriott Toluca Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 June 2024
JULIO
JULIO, 1-night trip
Verified Expedia guest review
6/10 Good
16 March 2024
Carolina
Carolina, 1-night trip
Verified Expedia guest review
2/10 Poor
16 March 2024
Carolina
Carolina, 3-night trip
Verified Expedia guest review
2/10 Poor
8 March 2024
The property did not honor the Expedia payment and reservation. They simply disregarded it, saying they had no available rooms, and insisted that having Expedia selling us the room is not important.
Pablo
Pablo, 1-night business trip
Verified Expedia guest review
6/10 Good
7 November 2023
Encontramos cabello en las camas, el baño y no se veia tan limpio detras de las camas
Ivonne alejandra
Ivonne alejandra, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 October 2023
Sebastian
Sebastian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2023
Cesar
Cesar, 1-night trip
Verified Expedia guest review
8/10 Very good
31 May 2023
Jose Miguel
Jose Miguel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 May 2023
I arrived to the hotel, and the front desk said they could not take my reservation because they were sold out.
Carlos
Carlos, 1-night business trip
Verified Travelocity guest review
10/10 Exceptional
28 February 2020
Very good
Excelent as always
santiago
santiago, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 February 2019
Sergio
Sergio, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 December 2018
NEFTALI
NEFTALI, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 July 2018
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2017
Confortable and convenient. Friendly service
Convenient location for our activities in Toluca
Cecilia M
Cecilia M, 7-night business trip
Verified Hotels.com guest review
2/10 Poor
31 October 2016
Bad reception
Reception is awful. They assign your room to someone else when it is already assigned to you.
They deactivate the door card multiple times in a day.
They charge from your card without even confirming with you.
Reception guy behaves rudely.
Change more than what was agreed on.
Rakesh
Verified Hotels.com guest review
6/10 Good
22 October 2016
Verified traveller
Verified Hotels.com guest review
8/10 Very good
28 August 2015
No problem at all.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
11 August 2015
very enjoyable stay
GEORGE
Verified Hotels.com guest review
8/10 Very good
24 July 2015
Good for the money!
Great place for a quick stay near the airport.
Very clean and great breakfast included
David
Verified Hotels.com guest review
8/10 Very good
10 February 2014
Verified traveller
Verified Hotels.com guest review
2/10 Poor
1 December 2013
Worst Hotel ever!!!
This is the worst hotel I ever stayed in my life! The room was dirty and the bathroom a mess. They only have one heater remote control for the entire hotel... NEVER COME BACK.
Paul
Verified Expedia guest review
10/10 Exceptional
14 August 2013
Excellent stay
Great value for the money. Very convenient for airport, for all the industrial area and right by a new shopping mall, restaurants and movie arcade. Very good quality breakfast. Amazingly helpful and polite service.
Claudia
Verified Hotels.com guest review
2/10 Poor
22 June 2013
TERRIBLE STAY
Upon arrival I was given a room that was already occupied. For the mistake I was given an upgrade to a room that had a terrible smell. One of the two rooms that we had for the night had issues with the lock on the door. The key got stuck and were unable to use it for the night. No one acted on this and had to share one room for two guests. Invoicing was a nightmare. WILL NEVER STAY AT ANY OF THESE HOTELWA EVER.
Stan
Verified Hotels.com guest review
10/10 Exceptional
20 March 2012
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
22 November 2011
Good location, Clean, Good Service
This hotel is right next to a large indoor mall, with lots of shops and restaurants, so without needing a car or transportation we had a lot of options for things to do. Although the hotel's website indicates that they provide transportation to the airport, we found that because we needed to go to the airport on a Sunday morning - and apparently they don't have much call for transportation on a Sunday - we were told that they did not have a driver available. When we pointed out that their website said transportation was provided and did not indicate "except on weekends", they took care of us immediately. Their manager on duty drove us personally! They were customer-oriented, their breakfast was a full and tasty breakfast and we will stay there again when we need/want to fly into Mexico City.