6/10 Good
4 October 2024
No hot water.
This is just an OK hotel in a good location if you want to be in downtown Hyannis, it’s a short drive to the melody tent and the conference center. Easily walkable. The room is old. However, the bed was very comfortable. The biggest problem was that we did not have hot water on the last day and I had to be at a conference at 8 AM so had to take cold shower. My husband complained went to the front desk which is down the street, and we had called too. We weren’t the only ones without hot water. It was not fixed until late morning and we checked out. The front desk told us that we would be getting a rebate or credit of some sort. That didn’t happen, I called left my number because the manager was busy. We of course, never were called back or credited anything. Thus I would not stay at this hotel ever again. I don’t need much in a hotel, just a comfortable bed, which I got in hot water which I didn’t get. I don’t think it is out of the realm of reasonability to expect some sort of credit because of that inconvenience.
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
