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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen
Executive Room, Kitchenette | Private kitchenette
Front of property
Free daily full breakfast
Banquet hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Room service
  • Business centre
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$193
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Lobby

Barceló Guatemala City

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (2616)
The price is NZ$168
includes taxes & fees
3 Jan - 4 January 2025
Barceló Guatemala City
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About the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk - 0.4 km
  • Oakland Mall - 11 min walk - 1.0 km
  • U.S. Embassy in Guatemala - 18 min walk - 1.5 km
  • La Aurora Zoo - 20 min walk - 1.7 km
  • Paseo Cayala - 8 min drive - 7.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, La Aurora Zoo and Paseo Cayala are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 12 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santander Plaza?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 12 kg per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santander Plaza?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Santander Plaza?
Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Hotel Santander Plaza?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is 1 PM.
Are there restaurants at or near Hotel Santander Plaza?
Yes, there's an on-site restaurant.
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in Zona 10, a short 5-minute drive from Guatemala City (GUA-La Aurora Intl.) and 20 minutes' walk from La Aurora Zoo.

Hotel Santander Plaza Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Plaza Santander, good place to stay and enjoy very good.
Moisés, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I love the location of this hotel
Rodrigo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Javier, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Herberth antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Manuel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

it was good
Maria, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Yasmin, 1-night family trip
Verified Expedia guest review

8/10 Very good

I was charged for extra guest fee when I didn't have extra guest. I think I shouldn't have to pay that.
Heidi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Olma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and location!!!
Alejandro, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Brian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Conformable hotel with helpful staff.
Jennell, 1-night trip
Verified Expedia guest review

8/10 Very good

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna, 1-night family trip
Verified Expedia guest review

2/10 Poor

I have stay in many hotels in the capital Guatemala, but I have never stayed in one so noisy. We stayed on the third level. On August 8-9 basically, on a Thursday night, they were 2 Spanish ladies that were playing music loud all night and talking loud on the hallway even though we had earplugs, we couldn’t sleep through the noise is was a horrible night we were told that there was going to be an extra charge for taking us the the airport for $10 not $15
Elizabeth, 1-night trip
Verified Expedia guest review

8/10 Very good

Alexander, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great room, great service, and very clean for our family of 4.
Denise, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Breakfast is too limited
WILMAN, 1-night trip
Verified Expedia guest review

2/10 Poor

Me dieron una habitacion que no era pague por una habitacion suit junior y me dieron una normal no se hicieron responsables de nada y la actitud pesima la persona de la noche
2-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t like are all
Jorge, 1-night trip
Verified Expedia guest review

8/10 Very good

Phillip, 1-night trip
Verified Expedia guest review

8/10 Very good

Colin, 1-night trip
Verified Travelocity guest review

8/10 Very good

Caren Yulieth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Recomendado
Excelente servicio al cliente. Cerca de restaurantes, bares, centros comerciales, fácil acceso a los lugares turísticos.
Diana, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location and good rates.
Oliver, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

MAURO, 1-night trip
Verified Expedia guest review