I’ll start with the good - the bed was clean and comfortable and the room cooled quickly. The gym was pretty spacious and had almost a full set of free weights (minus common weights of 20lbs & 25lbs….)
What was annoying/frustrating were the following deficiencies: no towels restocked in the gym, no working water in the gym, the weights issue, the incredibly slow elevators/long wait times, the ice machines were only on certain floors and one of them was inoperable.
In the shower, the conditioner was totally out. There was someone’s used bar of soap in the shower… gross…
It should also be more prominent that this requires a valet ($55/day). I would not stay here again at this location, but I do like other HGIs.