Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
What's nearby
Playa de Palma - 2 min walk
Palma Aquarium - 16 min walk
Platja de Can Pastilla - 9 min drive
El Arenal Beach - 10 min drive
Port of Palma de Mallorca - 17 min drive
Getting around
Palma de Mallorca (PMI) - 14 min drive
Marratxi Poligon Station - 14 min drive
Marratxi Station - 15 min drive
Palma de Mallorca Son Fuster Station - 19 min drive
Area shuttle (surcharge)
Restaurants
Restaurante Tabana - 3 min walk
Schinkenstraße - 11 min walk
Bikkini Beach - 2 min walk
Massilia - 10 min walk
Zur Krone - 10 min walk
About this property
Grupotel Acapulco Playa - Adults only
Grupotel Acapulco Playa - Adults only is a great choice for your beach stay in Palma de Mallorca, putting you near activities such as snorkelling and windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This eco-friendly hotel also features a poolside bar, a sauna and a steam room.
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
180 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
What to do
Beach access
Horse riding nearby
Snorkelling nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Accessibility
Lift
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Local area shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543
Also known as
Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca
Frequently asked questions
Does Grupotel Acapulco Playa - Adults only offer free cancellation for a full refund?
Yes, Grupotel Acapulco Playa - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Acapulco Playa - Adults only?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grupotel Acapulco Playa - Adults only?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Acapulco Playa - Adults only?
Sorry, there's no on-site parking at Grupotel Acapulco Playa - Adults only.
What are the check-in and check-out times at Grupotel Acapulco Playa - Adults only?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Grupotel Acapulco Playa - Adults only?
No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.
What is there to do at Grupotel Acapulco Playa - Adults only and nearby?
Have fun with nearby activities such as horse riding, snorkelling and windsurfing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Acapulco Playa - Adults only also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grupotel Acapulco Playa - Adults only?
Yes, there's an on-site restaurant.
Does Grupotel Acapulco Playa - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Acapulco Playa - Adults only like?
Grupotel Acapulco Playa - Adults only is located a short 2-minute walk from Playa de Palma.
Grupotel Acapulco Playa - Adults only Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 November 2024
nema problema
posto rilassante personale gentile e di grande aiuto
ivan
ivan, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 April 2024
Ehsan
Ehsan, 6-night trip
Verified Hotels.com guest review
6/10 Good
2 April 2024
Bryan
Bryan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 January 2024
Second time staying at this hotel cant complain would stay again.
Denise
Denise, 6-night trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
Wonderful Stay 5☆
We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional.
We had a side facing room with partial sea view & lovely balcony
The food was delicious with so much choice.
We look forward to a return visit as soon as possible.
The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc)
But everything else was perfect for us.
Heather
Heather, 17-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2023
Marlon Vincent
Marlon Vincent, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2023
Loved the location ,next to beach
Gary james
Gary james, 3-night trip
Verified Expedia guest review
8/10 Very good
22 August 2022
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Joanna
Joanna, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 May 2022
Beautiful hotel!
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2022
We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Jacqueline
Jacqueline, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 December 2021
Denise
Denise, 9-night trip
Verified Expedia guest review
8/10 Very good
13 August 2021
This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old.
The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper!
The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing.
All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Verified traveller
13-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2021
Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Verified traveller
5-night romance trip
Verified Expedia guest review
8/10 Very good
17 August 2020
John Holm
John Holm, 4-night trip
Verified Hotels.com guest review
8/10 Very good
7 February 2020
EREZ
EREZ, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
3 October 2019
Nice hotel and good staff!
Verified traveller
10-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2019
Thank you so much I’ll definitely come back
Staff very friendly especially “Mario” .
I’ll recommend it to my friends and family
Ana
Ana, 2-night trip
Verified Expedia guest review
6/10 Good
8 December 2018
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
12 August 2018
Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
andrew
andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2018
Lovely hotel, with lovely staff, great service and food was lovely too!!
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
20 June 2018
Nice hotel, pleasant stuff.
The hotel is very nice, rooms are clean and well equipped with new furniture.
The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this.
the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Liron
Liron, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 April 2018
Nice staff. Nice pool facilities. We would stay again
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
10 December 2017
3 nights in december
Staff were very helpful and friendly. Spa area was very relaxing, was mainly german guest who dont usually wear anything in the spa area which was a shock at first. Rooms are lovely, spacious and clean. Breakfast was a buffet of many options, caters for all which was also very nice. Not much open around this time of year but if you want the hussle and bussle palma is €1.50 away on the bus which stips directly outside the hotel.
Overall had a fantastic relaxing trip and would definitely recommend this hotel.
melissa
melissa, 3-night trip
Verified Expedia guest review
8/10 Very good
22 February 2017
Friendly staff
Visited out of sesason in February, restaurant choice limited. Lovely sandy beach. Room was very small but modern and nice sea view from side sea view room. Breakfast very good. Wifi is not included, not even in communal areas, not great in 2017!
Paul
Verified Hotels.com guest review
8/10 Very good
12 August 2016
Mixed review
Just back from 9 nights in this hotel.
The hotel was very nice and clean. When we arrived they said they had upgraded us to a lovely sea view room, but on inspection it was a tiny room that was basically a single. The balcony could only just fit a small table and one chair. Of course we asked the room to be changed and this was done the next morning but it did ruin our first night there.
Also the room they moved us to was overlooking the side of the hotel which had a wooded area, try not to stay in the rooms overlooking this. I am not sure what was happening at night time but there were a lot of unsavoury characters hanging around late at night, and making a lot of noise.
The up side is the hotel was lovely, the breakfast was fabulous, anything you wanted including omelettes and freshly baked bread. The “adults only” is a good idea as it is very peaceful during the day around the pool. The beach is in such a close proximity it is a perfect place to stay.
Also I usually do not say anything about the Wi Fi but it was very expensive to use, even the computer in the reception area
you had to pay for the internet.