Calle 11 No. 2E-75, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Ventura Plaza Commercial Center - 4 min walk
Colon Park - 9 min walk
Cucuta Museum of Culture - 11 min walk
Gobernación Norte de Santander - 15 min walk
General Santander Stadium - 18 min walk
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 17 min drive
Restaurants
Juan Valdez Café - 4 min walk
Centro Comercial Ventura Plaza - 4 min walk
Papagayo Plaza - 3 min walk
McDonald's - 1 min walk
Londero's Express - 5 min walk
About this property
Hotel Casino Internacional
Hotel Casino Internacional is a great choice for a stay in San José de Cúcuta. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. An outdoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Computer station
Conference centre (269 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1976
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
35-inch flat-screen TV
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has couples treatment room(s). Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casino Internacional
Casino Internacional Cucuta
Hotel Casino Internacional Sercotel Cucuta
Hotel Casino Internacional Cucuta
Hotel Casino Internacional by Sercotel
Casino Internacional
Hotel Casino Internacional Hotel
Hotel Casino Internacional San José de Cúcuta
Hotel Casino Internacional Hotel San José de Cúcuta
Frequently asked questions
Does Hotel Casino Internacional offer free cancellation for a full refund?
Yes, Hotel Casino Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casino Internacional?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casino Internacional?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casino Internacional?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casino Internacional?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Hotel Casino Internacional and nearby?
Hotel Casino Internacional has a spa and an outdoor pool, as well as a Turkish bath.
Are there restaurants at or near Hotel Casino Internacional?
Yes, there's an on-site restaurant.
What's the area around Hotel Casino Internacional like?
Hotel Casino Internacional is a short 4-minute walk from Ventura Plaza Commercial Center and 18 minutes' walk from General Santander Stadium.
Hotel Casino Internacional Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Marcelo Andres
Marcelo Andres, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
geovi
geovi, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Carlos
Carlos, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Allan
Allan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
FRANCESCO
FRANCESCO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
FRANCESCO
FRANCESCO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
LOURDES
LOURDES, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Rafael
Rafael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Lourdes A
Lourdes A, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
It is amazing, an open space. staff are very friendly.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Carlos
Carlos, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 September 2024
hannover
hannover, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
liliana
liliana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Marcelo
Marcelo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Nos gustó mucho la ubicación, la atención del personal y las habitaciones. La estadía fue corta, y no pudimos estar en el área de la piscina. Pero todo excelente
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Super friendly staff, very helpful and clean premises. They have everything you need and more!
Juan
Juan, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Great
Delimar
Delimar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Marcelo Andres
Marcelo Andres, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Execelente hotel
Excelente estadía. Muy buena relación Precio-Calidad
Luis
Luis, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Manuel
Manuel, 14-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Nice lobby size, good buffet breakfast. Service is great
Ana L.
Ana L., 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Nice property, amazing staff
Leo
Leo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Safe and great staff !
Great Hotel for safety business trip in Cucuta. I will come back. Great staff
Dr. Jose
Dr. Jose, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
2 July 2024
Muy mala atención
Hice dos reservas por error, y llevan más de 4 días para darme el reintegro. Solo me dan largas y no recibo solución