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Hotel Río Querétaro

3.5 star property
Family-friendly hotel in Downtown Querétaro with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Río Querétaro

Ecotours
Interior detail
Ecotours
Property amenity
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Room service
  • Coffee shop/cafe
  • Childcare
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
  • Casino shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (1 Cama Matrimonial)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (1 Cama Matrimonial)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (1 Cama Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (1 Cama Queen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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8.0 out of 10, Very good, (513)
The price is NZ$59
includes taxes & fees
1 Jan - 2 January 2025
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About the area

Map
Andador Matamoros 12, Centro Historico, Querétaro, QRO, 76000

What's nearby

  • Alameda Hidalgo Park - 16 min walk - 1.4 km
  • Puerta la Victoria - 3 min drive - 2.4 km
  • Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.6 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.6 km
  • Corregidora Stadium - 6 min drive - 5.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 36 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Maco Cafe - ‬1 min walk
  • ‪Black Juice & Coffee Lab - ‬1 min walk
  • ‪Almozero Centro - ‬2 min walk
  • ‪Koffein - ‬1 min walk
  • ‪Mixe Cocina Evolutiva - ‬3 min walk

About this property

Hotel Río Querétaro

When you stay at Hotel Río Querétaro, you'll be within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Dos Patios, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 1148 ft (MXN 180 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Segway hire/tours nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels
  • First-run films

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Dos Patios – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
El Rinconcito – On-site bar.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Full breakfast is offered for an extra charge of approximately MXN 125 to 150 for adults and MXN 80 to 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 1400 per person (one-way)
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350.0 per night
  • Airport shuttle service for children costs MXN 1400 (one-way)

Parking

  • Parking is available nearby and costs MXN 180 per day (1148 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Rio Queretaro
Rio Queretaro
Hotel Rio Queretaro
Hotel Río Querétaro Hotel

Frequently asked questions

Does Hotel Río Querétaro offer free cancellation for a full refund?
Yes, Hotel Río Querétaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Río Querétaro?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Río Querétaro?
Yes, an airport shuttle is available. The charge is MXN 1400 per person one-way.
What are the check-in and check-out times at Hotel Río Querétaro?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is 1 PM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Río Querétaro and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire.
Are there restaurants at or near Hotel Río Querétaro?
Yes, Dos Patios offers Mexican cuisine.
What's the area around Hotel Río Querétaro like?
Hotel Río Querétaro is in Downtown Querétaro, a short 4-minute walk from Querétaro Cathedral and 4 minutes' walk from Zenea Garden.

Hotel Río Querétaro Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Wow
Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Jacob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El internet y wifi muy deficiente
Alejandro, 3-night family trip
Verified Expedia guest review

6/10 Good

Too noisy on the rooms of the first floor, no warm water, old rooms. I reserved a king room and upon arrival told us they didnt have any availability.
Alejandra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
Catherine, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesus and all hotel personnel were great.
GILBERT, 4-night romance trip
Verified Expedia guest review

6/10 Good

No hot water in the shower I let the water run about more than 5 minutes and nathing
Josefina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Christopher, 2-night romance trip
Verified Expedia guest review

8/10 Very good

El hotel está en una excelente ubicación y el personal es atento siempre dispuestos a ayudar no hay elevador por lo cual sería un problema para personas deshabilitadas pero fuera de eso todo muy bien
Rafael, 4-night romance trip
Verified Expedia guest review

6/10 Good

Updated property, nice furnishings, central location. Water pressure and delivery of hot water in the shower was not good. My room was clean, lobby was clean, and the common areas were clean. Noise was definitely a problem; situated on a busy andador full of bars and restaurants, busy loud restaurant and bar in hotel, close to churches where fireworks were exploding at all hours, and church bells ringing. Staff was friendly and accomodating. However, I will not stay here again.
Gerald, 2-night romance trip
Verified Travelocity guest review

8/10 Very good

Know what you booked
The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
Richard, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to relax and walk around the beautiful Querétaro Centro.
Mauro, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

NORMA ELIZABETH, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Elvia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location is perfect. Lots of historic sites are within walking distance. Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around. Staff is very professional and will assist you in any way they can. Rooms are clean every day. Nice place.
Armando, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms are big and comfortable. Staff very nice.
Adriana, 1-night trip
Verified Expedia guest review

8/10 Very good

It was very noisy with construction and a drunk smashing a bottle at 2:00am in front of door of one of my travelers. The desk did nothng about it.
Joyce, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful time in Querétaro
Fantastic location in Querétaro. The hotel was walking distance to all the main sights and there was a good selection of restaurants and coffee shops nearby. Will definitely stay here again.
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Martha, 3-night trip
Verified Expedia guest review

8/10 Very good

The staff was fantastic. Very helpful with transportation planning Our room was a bit noisy late in the evening due to it’s location in the hotel Overall we had a great stay
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Love it!
Verified Expedia guest review

10/10 Exceptional

Love it!
Verified Expedia guest review

10/10 Exceptional

Jacquie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Hotel staff was very polite and rooms were great
Autumn, 1-night romance trip
Verified Expedia guest review