Andador Matamoros 12, Centro Historico, Querétaro, QRO, 76000
What's nearby
Alameda Hidalgo Park - 16 min walk - 1.4 km
Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.6 km
Aqueduct of Santiago de Querétaro - 3 min drive - 2.6 km
Plaza Galerias Shopping Center - 3 min drive - 2.9 km
Corregidora Stadium - 6 min drive - 5.0 km
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 36 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Maco Cafe - 1 min walk
Black Juice & Coffee Lab - 1 min walk
Almozero Centro - 2 min walk
Koffein - 1 min walk
Mixe Cocina Evolutiva - 3 min walk
About this property
Hotel Río Querétaro
When you stay at Hotel Río Querétaro, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Dos Patios, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
22 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hours off-site parking within 1148 ft (MXN 180 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Shopping centre shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Supervised childcare
What to do
Bike rentals nearby
Golf lessons nearby
Segway hire/tours nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
28-inch LCD TV
Premium cable channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Dressing gowns
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Dining
Dos Patios – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
El Rinconcito – On-site bar.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Full breakfast is offered for an extra charge of approximately MXN 125 to 150 for adults and MXN 80 to 100 for children
Airport shuttle service is offered for an extra charge of MXN 1400 per person (one-way)
Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for MXN 350.0 per night
Airport shuttle service for children costs MXN 1400 (one-way)
Parking
Parking is available nearby and costs MXN 180 per day (1148 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Rio Queretaro
Rio Queretaro
Hotel Rio Queretaro
Hotel Río Querétaro Hotel
Frequently asked questions
Does Hotel Río Querétaro offer free cancellation for a full refund?
Yes, Hotel Río Querétaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Río Querétaro?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Río Querétaro?
Yes, an airport shuttle is available. The charge is MXN 1400 per person one-way.
What are the check-in and check-out times at Hotel Río Querétaro?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is 1 PM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Río Querétaro and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire.
Are there restaurants at or near Hotel Río Querétaro?
Yes, Dos Patios offers Mexican cuisine.
What's the area around Hotel Río Querétaro like?
Hotel Río Querétaro is in Downtown Querétaro, a short 4-minute walk from Querétaro Cathedral and 4 minutes' walk from Zenea Garden.
Hotel Río Querétaro Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 December 2023
Wow
Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Jacob
Jacob, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2023
El internet y wifi muy deficiente
Alejandro
Alejandro, 3-night family trip
Verified Expedia guest review
6/10 Good
5 November 2023
Too noisy on the rooms of the first floor, no warm water, old rooms.
I reserved a king room and upon arrival told us they didnt have any availability.
Alejandra
Alejandra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 October 2023
Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
Catherine
Catherine, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2023
Jesus and all hotel personnel were great.
GILBERT
GILBERT, 4-night romance trip
Verified Expedia guest review
6/10 Good
2 October 2023
No hot water in the shower I let the water run about more than 5 minutes and nathing
Josefina
Josefina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 August 2023
Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Christopher
Christopher, 2-night romance trip
Verified Expedia guest review
8/10 Very good
11 July 2023
El hotel está en una excelente ubicación y el personal es atento siempre dispuestos a ayudar no hay elevador por lo cual sería un problema para personas deshabilitadas pero fuera de eso todo muy bien
Rafael
Rafael, 4-night romance trip
Verified Expedia guest review
6/10 Good
5 June 2023
Updated property, nice furnishings, central location. Water pressure and delivery of hot water in the shower was not good. My room was clean, lobby was clean, and the common areas were clean. Noise was definitely a problem; situated on a busy andador full of bars and restaurants, busy loud restaurant and bar in hotel, close to churches where fireworks were exploding at all hours, and church bells ringing. Staff was friendly and accomodating. However, I will not stay here again.
Gerald
Gerald, 2-night romance trip
Verified Travelocity guest review
8/10 Very good
4 June 2023
Know what you booked
The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
Richard
Richard, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2023
Excellent place to relax and walk around the beautiful Querétaro Centro.
Mauro
Mauro, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2023
NORMA ELIZABETH
NORMA ELIZABETH, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2023
Great location!
Elvia
Elvia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 April 2023
Location is perfect. Lots of historic sites are within walking distance.
Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around.
Staff is very professional and will assist you in any way they can. Rooms are clean every day.
Nice place.
Armando
Armando, 7-night trip
Verified Expedia guest review
10/10 Exceptional
5 March 2023
Rooms are big and comfortable. Staff very nice.
Adriana
Adriana, 1-night trip
Verified Expedia guest review
8/10 Very good
15 February 2023
It was very noisy with construction and a drunk smashing a bottle at 2:00am in front of door of one of my travelers.
The desk did nothng about it.
Joyce
Joyce, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 February 2023
Wonderful time in Querétaro
Fantastic location in Querétaro. The hotel was walking distance to all the main sights and there was a good selection of restaurants and coffee shops nearby. Will definitely stay here again.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
1 February 2023
Martha
Martha, 3-night trip
Verified Expedia guest review
8/10 Very good
14 January 2023
The staff was fantastic. Very helpful with transportation planning
Our room was a bit noisy late in the evening due to it’s location in the hotel
Overall we had a great stay
James
Verified Expedia guest review
10/10 Exceptional
2 January 2023
James
Verified Expedia guest review
10/10 Exceptional
29 December 2022
Love it!
Luis Abelardo
Verified Expedia guest review
10/10 Exceptional
27 December 2022
Love it!
Luis Abelardo
Verified Expedia guest review
10/10 Exceptional
4 December 2022
Jacquie
Jacquie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2022
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2022
Excellent location. Hotel staff was very polite and rooms were great