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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel in Puyehue with 2 outdoor pools and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Front of property
Front of property
Standard Single Room
Children's play area - indoor

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Free breakfast
    Free breakfast
  • Ski facilities
    Ski facilities
  • Bar
    Bar
  • Spa
    Spa
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Hot springs
  • Rooftop terrace
  • Ski storage
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is NZ$577
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Single Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Park View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Superior With Park View

  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room Standard With Forest View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos

What's nearby

  • Puyehue National Park - 7 min drive - 5.3 km
  • Antillanca Ski Resort - 41 min drive - 22.3 km
  • El Calzoncillo Waterfall - 46 min drive - 32.2 km
  • Lago Espejo Grande - 62 min drive - 71.3 km
  • Osorno Volcano Peak - 108 min drive - 116.9 km

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Restaurant El Pescador - ‬3 min walk
  • ‪Lodge Cantarias - ‬11 min drive
  • ‪Salon Alerce - ‬4 min walk
  • ‪Restaurant y Buffet Los Canelos - ‬5 min drive

About this property

Termas Puyehue Wellness & Spa Resort

Take in the views from the rooftop terrace when you stay at Termas Puyehue Wellness & Spa Resort. Guests can visit the spa to indulge in massages, body wraps or facials, and international cuisine is served at Los Troncos, which is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, an indoor pool and a bar/lounge.

All-inclusive

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis

Entertainment

On-site entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 107 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Bowling alley
  • Playground

What to do

  • Tennis
  • Volleyball
  • Bowling alley
  • Mini golf
  • Mountain biking
  • Hot springs
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Skiing nearby
  • Fishing nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

Dining

Los Troncos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bar el Pescador – On-site bar. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

Does Termas Puyehue Wellness & Spa Resort offer free cancellation for a full refund?
Yes, Termas Puyehue Wellness & Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Termas Puyehue Wellness & Spa Resort?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Termas Puyehue Wellness & Spa Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Termas Puyehue Wellness & Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Termas Puyehue Wellness & Spa Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Termas Puyehue Wellness & Spa Resort and nearby?
Have fun with on-site activities such as mountain biking and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes bowling, volleyball and hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Termas Puyehue Wellness & Spa Resort also has an indoor pool, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Termas Puyehue Wellness & Spa Resort?
Yes, Los Troncos offers international cuisine.

Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Resort hotel for luxury holidays
Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Patricio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Maria L, 1-night trip
Verified Hotels.com guest review

6/10 Good

miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Brian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lugar perfecto para descansar
Claudia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place!!!
Sebastián, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place
Beautiful place with a lot of activities for any preference
Gonzalo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Belinda, 1-night trip
Verified Ebookers guest review

2/10 Poor

maria, 2-night trip
Verified Hotels.com guest review

6/10 Good

Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Matías, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Lucia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Not to be missed if travelling through Chile
We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Suzanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place to relax and renew
Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Loreto, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
5-night family trip
Verified Expedia guest review

8/10 Very good

Family friendly hotel & thermal spa
Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in and check out with Andrea B. Thank you Andrea for an excellent experience!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.
1-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.
Verified Travelocity guest review

10/10 Exceptional

CLEIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estadia incrível, todos muito atenciosos e a comida era excelente
giovanna, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lilian, 1-night family trip
Verified Hotels.com guest review