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Hotel La Serrania

3.0 star property
Bucaramanga hotel with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel La Serrania

Outdoor pool
Terrace/patio
Interior
Reception
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Hot tub
  • Room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Bucaramanga

Free breakfast
Airport transfer
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (493)
The price is NZ$96
includes taxes & fees
10 Jan - 11 January 2025
Hampton by Hilton Bucaramanga
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About the area

Map
Calle 33 No 30-26, Bucaramanga, Santander, 680002

What's nearby

  • Parque del Agua - 12 min walk - 1.0 km
  • Canaveral Mall - 13 min walk - 1.1 km
  • Alfonso Lopez Stadium - 19 min walk - 1.6 km
  • Cabecera Shopping Mall - 3 min drive - 2.0 km
  • Cacique Shopping Mall - 6 min drive - 5.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 45 min drive

Restaurants

  • ‪La Cocina de la Abuela - ‬4 min walk
  • ‪Santalocura Rock Bar - ‬3 min walk
  • ‪Caracol Pizzeria - ‬1 min walk
  • ‪Nan King - ‬1 min walk
  • ‪Jarri's - ‬2 min walk

About this property

Hotel La Serrania

Hotel La Serrania is a great choice for a stay in Bucaramanga. Guests looking for a bite to eat can visit Timara, which serves international cuisine. An outdoor pool, a bar/lounge and a hot tub are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (50 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Hot tub
  • Sauna
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Timara – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late checkout can be arranged for an extra charge of COP 60000 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga

Frequently asked questions

Does Hotel La Serrania offer free cancellation for a full refund?
Yes, Hotel La Serrania does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel La Serrania?
Yes, there's an outdoor pool.
Are pets allowed at Hotel La Serrania?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel La Serrania?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel La Serrania?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge of COP 60000 (subject to availability).
What is there to do at Hotel La Serrania and nearby?
Hotel La Serrania has an outdoor pool and a sauna.
Are there restaurants at or near Hotel La Serrania?
Yes, Timara offers international cuisine.
What's the area around Hotel La Serrania like?
Hotel La Serrania is a short 12-minute walk from Parque del Agua and 13 minutes' walk from Canaveral Mall.

Hotel La Serrania Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice people very friendly they really care about the visitors
William, 14-night romance trip
Verified Expedia guest review

6/10 Good

na
Verified Expedia guest review

6/10 Good

I stayed in for 3 days and my room was never cleaned. At the breakfast buffet the attendant serves food on your plate rather than letting you pick your portion. I asked for water and never came - the water in the room's refrigerator was frozen and could not be consumed. The Floor in my room had lots of dust and made my feet muddy when I got out of the shower.
Osvaldo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I didn't like the customer service
Verified Expedia guest review

6/10 Good

Need to improve breakfast. No good location, very noise street. Very kind staff.
Marcelina, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Worked with me on a very early check-in. Staff super helpful.
Frederick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome!
David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional Hotel!!
The service and room was excellent. I highly recommend this hotel to anyone who is visiting Bucaramanga.
greis nataly, 4-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel was ok. Nothing special. But the room hasnt coffe maker and the bathdroom door broke. The hotel is very noisy. The breakfast is buffet but simple.
4-night family trip
Verified Expedia guest review

8/10 Very good

Correct but noisy at night
Correct hotel but noisy at night (hotel is close to a street full of nightclubs
1-night business trip
Verified Hotels.com guest review

6/10 Good

Maria G., 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Close to major transport. The rooms were ok. A bit on the small side but clean. Close to restaurants and supermarket.
Mal, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Great hotel! Clean and excellent service. Will stay again.
Lina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I enjoyed are stay here. When in Bucaramanga will stay here again. The whole staff was very friendly and helpful. Breakfast was very good with a good variety to choose from. Our room overlooked the street and was very quiet.
Dennis, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice in Bucaramanga
Nice hotel that had everything we needed and the staff were very friendly and helpful. Centrally located for easy access to most places in town.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast choices, excellent services and food. Beautiful view from the top of the hotel ... the price for the stay is really good for the amenities. Thank you! We have been here before my wife and I. Will definitely return!
2-night trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel with a great staff, they're always friendly and they make sure you are well taken care of.
6-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Nice and comfortable
Couples stay
Antonio, 4-night romance trip
Verified Hotels.com guest review